Overview
Infosys is a global leader in next-generation digital services and consulting.
We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we steer our clients through their digital journey by enabling the enterprise with an AI-powered core and agile digital at scale.
Infosys is committed to diversity and is an equal opportunity employer.
Role
Role
– Principal Consultant
Technology
– SAP S/4 Store Operations Functional Lead
Location
– Dublin, Ireland
Compensation
– Competitive (including bonus)
Your Role
As a Grocery Retail Store Operations – Functional Lead, you will own the end-to-end functional design and delivery of store level operations for large Retail/Wholesale Grocery transformation programs running on SAP S/4HANA (RISE with SAP – Private Cloud).
You will act as the functional owner for in-store execution, ensuring SAP solutions effectively support high-volume grocery store operations, franchise models, and multi-site rollouts.
Key Responsibilities
SAP Retail Solution Design
Lead Fit to Standard / Fit to Gap workshops for store operations
Lead store & franchise lifecycle management, including new store creation, store changes & store closures
Define and execute store deployment and rollout approaches, including pilots, phased rollouts, and large-scale deployments
Enable store-specific handling of local vendors, local assortments and products, store-specific pricing and promotion compliance, markdowns, label printing, shelf labels, and in-store price communication
Own in-store merchandise and inventory management processes, including
Store Goods Receipt (GR)
Stock adjustments and corrections
Physical inventory / cycle counts
Stock transfers (store to store, DC to store)
Waste, spoilage, and shrink handling
Store inventory visibility
Act as functional owner for store-level POS sales processes and daily operations and ensure store transaction accuracy and compliance
Ensure documentation and controls meet Infosys delivery and audit standards
Collaborate with ABAP teams on WRICEF objects (Workflows, Reports, Interfaces, Conversions, Enhancements, Forms)
Execute end-to-end solution testing (Unit, SIT, UAT) and support defect resolution
Prepare cutover plans, support go-live activities including issue resolution, functional checks, and migration validation
Provide hyper care support and drive post-go-live stabilization
Conduct training for key users and business teams on retail processes and Fiori applications
Ensure all documentation complies with project standards
Skills
Must have
Experience in grocery or high-volume retail in Store operations
Strong knowledge of S/4HANA Retail processes
Strong functional knowledge of store operations and inventory processes
POS integration
Excellent stakeholder management skills
Nice to have
Exposure to SAP CAR and store data models
Proven experience in store rollouts and franchise environments
Omnichannel store fulfilment experience
Multi-country retail rollout exposure
Compliance & Equal Opportunity
All aspects of employment at Infosys are based on merit, competence and performance.
We are committed to embracing diversity and creating an inclusive environment for all employees.
Infosys is proud to be an equal opportunity employer.
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