Scheduling & Logistics Coordinator About Your New Employer Global Multinational: A well-established company with a strong presence in the logistics industry.
Innovative Projects: Engaged in cutting-edge logistics solutions and technology.
Award-Winning Culture: Recognized for excellence in customer service and operational efficiency.
About Your New Job Order Management: Receive and review customer orders.
Ascertain resource requirements and schedule jobs accordingly.
Confirm order details and scheduling with the customer.
Upload jobs accurately into the Transport Management System (TMS).
Customer Communication & Documentation: Liaise with customers to obtain and upload all required documentation and any job-specific requirements.
Record all relevant job and site-specific details on the job template.
Ensure customers are updated promptly regarding order progress, delays, or issues.
Ensure that the line manager is kept abreast of any customer issues or concerns.
Strive for continuous improvement, efficiency, and streamlining planning operations.
Always provide the highest standards of customer service in line with company values.
Shipment & Delivery Monitoring: Monitor incoming shipments using the Port Tracking System to ensure delivery dates are met.
Liaise with customers and the planning team to reschedule deliveries where necessary due to shipping delays.
Monitor progress of deliveries on the day to ensure timely completion.
Report on any delivery-related issues to management.
Post-Delivery & Administration: Check completed delivery paperwork for accuracy.
Ensure Proof of Delivery (POD) and any additional information, including extra costs, are sent to the customer by the next working day.
Record additional costs and relevant information in the TMS for invoicing purposes.
Safety, Health, Environment & Quality (SHEQ): Remain vigilant for near-miss occurrences.
Report on any quality or safety risks, concerns, or opportunities for improvement to their supervisor or management.
Inform the SHEQ team of all storage movements in and out of the facility.
Other: Identify and highlight to management any potential improvement opportunities.
Attend operational and other meetings as required by management.
Undertake any other reasonable work as required.
Provide input into weekly and monthly reports for issue to Operations Director.
What Skills You Need Strong attention to detail and organizational skills.
Excellent communication and customer service abilities.
Proficiency in using Transport Management Systems (TMS) and tracking tools.
Ability to work effectively under pressure and manage multiple tasks.
Awareness of health, safety, and quality standards.
Whats on Offer Competitive Salary: Attractive compensation package.
Career Development: Opportunities for growth and advancement within the company.
Supportive Environment: A collaborative and dynamic work culture.
Whats Next Apply now by clicking the Apply Now" button or email me on .
If the job isnt quite right but you are looking for something similar, please get in touch.
We also have multiple Temp, FTC, and Contract jobs available.
Skills: 'Order Fulfilment' 'Logistics Administrator' 'Documentation' Benefits: Paid Holidays Pension Bonus