Job Description
We are seeking a skilled Technical Data Protection Specialist to oversee the technical support team responsible for maintaining, troubleshooting and optimizing data loss prevention systems.
This role requires a deep understanding of DLP technologies, leadership skills and the ability to resolve complex technical issues.
The ideal candidate will ensure data loss prevention platforms operate effectively to protect sensitive data and comply with organisational security policies.
Responsibilities
* Leading and mentoring a team of technical support engineers specialising in DLP platforms
* Ensuring timely resolution of support tickets and adherence to SLAs (Service Level Agreements)
* Tuning and upgrading system components following internal testing and change management processes
* Working with key stakeholders and vendors to implement new or additional DLP capabilities
* Contributing to projects that improve current DLP capabilities, drive adoption and enable future growth
Requirements
* Experience operating and supporting DLP tools across multiple security domains such as Network, Email, Endpoint and Web
* Exposure to and knowledge of enterprise DLP platforms e.g. Symantec DLP, Digital Guardian Endpoint DLP, ProofPoint, Microsoft Purview
* Strong skills managing application deployments, configurations and updates running on Linux (RHEL) operating systems, with a strong knowledge of Linux Commands, file systems, permissions and process management
* Understanding and working knowledge of current data protection, information security and cyber security practices and techniques
* Direct experience managing, mentoring and leading teams