Donor Care Administrator - Dublin (Permanent Full Time)
Location: Dublin 1
Salary range: €36,****** per annum; paid monthly
Experience: 1-year relevant experience in administration and database management is essential.
Description:
SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion.
Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society.
SVP employs people to support volunteers in a variety of settings including housing, community care, shops, administration, and other specialist areas.
The Role
We are currently looking to recruit a Donor Care Administrator (Permanent Full Time) to join our
National Fundraising
team in
SVP House, Dublin 1
.
The post holder will have responsibility for supporting donor-centric fundraising by actively engaging with donors and ensuring a positive, consistent experience throughout the donor journey.
It provides practical support to SVP Regions, Areas, and Conferences by supplying fundraising resources, information, and assistance with corporate engagement activities.
The role also supports the administration of the Society's national charity tax reclaim programme and delivers day-to-day donor care, including handling correspondence, completing monthly reconciliations, and maintaining accurate donor records on the CRM system.
Working closely with the Donor Care Team, the post holder upholds high standards of donor stewardship, GDPR compliance, and best-practice fundraising while supporting additional tasks as required by the Manager.
This is a great opportunity to join one of Ireland's largest voluntary organisations and make a difference in your community.
Qualifications, Experience, Knowledge and Skills Required
Educated to Leaving Certificate level or equivalent is essential.
Office administration course would be beneficial.
A minimum of 1-year relevant experience in administration and database management is essential.
Knowledge of the Society and of its mission and values.
Knowledge of needs and issues of the poor and disadvantaged.
Excellent organisational and administrative skills is essential.
Excellent interpersonal and communication skills (verbal, by phone, written and face to face) is essential.
The ability to juggle a wide range of activities and priorities, own workload and meet deadlines.
Strong software application skills and working experience in Word, Excel, PowerPoint, Outlook, Databases.
Ability to work well within a team as well as work on own initiative to achieve objectives.
An interest in improving both efficiency and the
Appointment is subject to satisfactory references.
Canvassing will not be accepted and may lead to disqualification.
Due to the large volume of applications, we are not in the position to provide individual feedback to candidates who are not shortlisted.
If you meet these requirements and have the desire to join one of Ireland's best known, trusted, and respected not-for-profit organisations please click 'Apply for this job'.
PLEASE NOTE: If you are interested in being considered for this position, please apply as soon as possible as the role may be closed in advance of the date shown above due to high volume of applications.
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