Network Operations Analyst Job Description
This role is part of our front-line Operations Center, supporting security services around the world.
* Troubleshoot product issues faced by customers, escalating to our support team as needed.
* Provide expert, professional and skilled support for various products in customer environments.
The ideal candidate will have:
* Bachelor's degree in IT or related field, or equivalent experience.
* Strong understanding of network fundamentals, including DHCP, DNS and VLANs.
* Experience working in a Network Operations Center (NOC) environment.
* Customer-facing experience, with strong communication skills.
This role offers a unique opportunity to work with a leading cybersecurity company, driving innovation and setting new industry standards. If you're passionate about technology and problem-solving, we encourage you to apply.
We celebrate diversity and inclusion, and value the unique perspectives and skills that each employee brings to the organization. Our company fosters a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture.