Office Supervisor About Us At Clermont Health, our mission is to provideexcellence in patient-centred care that is mindful of the needs of our patients, our staff, and the community we serve. As a teaching practice, we are dedicated to staying at the cutting edge of community medicine. We support the next generation of clinicians and invest in medical education and research. With recent growth in our clinical and administrative teams, and improvements in accessibility, we are entering an exciting new chapter of community healthcare. The Role We are seeking an organised, motivated, and approachable Office Supervisor to oversee the smooth running of our administrative operations. This is a pivotal role within the practice, supporting both our team and our patients in line with our mission and values. Key Responsibilities Lead and support the reception and administrative team. Oversee performance management within the team. Manage rotas, workload allocation, and day-to-day scheduling Handle patient queries and feedback with professionalism and compassion Ensure compliance with policies, governance, data protection, and confidentiality Support audits, reporting, and quality improvement initiatives Collaborate closely with Business and Operations Manager Ad Hoc Administrative duties as assigned by Business and Operations Manager Contribute to a positive, inclusive, and forward-thinking workplace culture About You We are looking for someone who: Has a minimum of 1 years experience in office or small team management Has strong leadership, communication, and organisational skills Can stay calm, efficient, and supportive in a busy environment Shows excellent attention to detail and confidence with IT systems Works well within a multidisciplinary team Aligns with our values of Inclusivity, Integrity, and Innovation Hours: 4-day working week (0.8 WTE) Salary: To be discussed (dependent on experience) Location: Clermont Health, Dublin Road Dundalk/Clermont Health, Castlebellingham Health Centre, Reporting Relationship: Business and Operations Manager