Job Overview:
We are seeking a detail-oriented and efficient Public Area Support Staff to maintain the high standards of cleanliness and quality in our establishment. This is an excellent opportunity for those who take pride in their work and enjoy providing exceptional guest experiences.
About the Role:
* Clean and maintain all public areas, including guest corridors, stairs, and lift lobbies, to the highest standard
* Deep clean public toilets daily and function room toilets on a daily basis
* Deep clean the bar and restaurant once a week
* Ensure employee locker rooms and toilets are clean and well-maintained
* Report any maintenance issues promptly and assist in resolving them
* Provide a warm and welcoming experience for guests from all departments
* Assist in achieving goals related to mystery audits, customer comment index, and hotel standards
* Promote the hotel and ensure consistently high standards of quality through training and monitoring
Requirements:
* Previous experience as an Accommodation Assistant or in public area cleaning is essential
* Excellent communication skills - fluent in English
* Availability to work weekends and public holidays
* Ability to work as part of a team and assist colleagues
Benefits:
* All-year-round employment
* Uniform provided
* Meal on duty
* Access to the gym at designated times
* Employee Assistance program
* Bike-to-work scheme