Who are we?
Howden is a global insurance group with employee ownership at its heart.
Together, we have pushed the boundaries of insurance.
We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture.
It's what sets us apart, and the reason our employees have been turning down headhunters for years.
Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.
Purpose of the Role To manage and maintain client insurance accounts, ensuring accurate policy administration, excellent customer service, and compliance with regulatory standards.
Key Responsibilities Client Relationship Management Act as the primary point of contact for clients regarding their insurance policies.
Build and maintain strong relationships to ensure client satisfaction and retention.
Respond promptly to client inquiries and resolve issues effectively.
Policy Administration Process new business, renewals, mid-term adjustments, and cancellations accurately.
Ensure all documentation is complete and compliant with company and regulatory standards.
Maintain up-to-date records in Acturis.
Risk Assessment