Our client is a global leader in the digital payments and financial technology sector, renowned for innovation, operational excellence, and employee engagement. With a strong presence in Ireland and across the EMEA region, the company fosters a collaborative, high-performing workplace culture. The Dublin 15 office serves as a key hub in their European operations, offering modern facilities and a dynamic environment in which to grow your career.
Role Overview:
The Postroom & Administrative Coordinator will play such an important role in supporting the efficient delivery of facilities and office support services within a fast-paced corporate environment. The successful candidate will be responsible for managing postroom functions, assisting with day-to-day administrative operations, and providing logistical and facilities coordination to ensure the smooth running of the site.
This is a hands-on, multifaceted role requiring strong organisational skills, a proactive mindset, and a commitment to maintaining high service standards.
Key Responsibilities:
* Deliver and maintain a cost-efficient and high-quality facilities service across the site
* Manage all aspects of the postroom, including incoming and outgoing mail, courier services, and internal distribution
* Conduct regular inspections and checks across the site to uphold cleanliness, safety, and operational excellence
* Coordinate and supervise contractors and vendors for facilities-related work
* Support front-of-house services including reception and copy/print services
* Monitor and order office supplies such as stationery, ensuring adequate stock levels
* Assist in processing purchase orders and invoice validation related to facilities and office services
* Provide first-line support to the EMEA helpdesk, including logging calls and handling service requests
* Collate data and assist with monthly and quarterly facilities reporting and metrics
* Support implementation of office moves, changes, and internal space planning
* Act as a key point of contact for internal stakeholders regarding office services and workplace support
* Maintain site documentation and records in compliance with internal policies
* Track and review utilities consumption to support sustainability and energy management goals
* Contribute to regional facilities initiatives and support local implementation of global policies
Key Skills & Competencies:
* Experience in a Facilities Management or workplace services environment
* Good understanding of building systems and administrative support functions
* Comfortable managing service levels and contractor performance
* High level of professionalism and strong interpersonal skills
* Ability to multitask, prioritise workload, and meet deadlines in a fast-paced setting
* Strong IT literacy, especially in Microsoft Office (Word, Excel, PowerPoint)
* Proactive attitude with a focus on continuous improvement
* Strong written and verbal communication skills
* Detail-oriented with good problem-solving ability
* Flexibility and willingness to support other tasks as required
Experience & Qualifications:
* Minimum 2 years of experience in a facilities or administrative support role
* Prior exposure to a Total Facilities Management (TFM) environment is desirable
* Health & Safety training or certification is a plus
* Membership of a recognised workplace or facilities management body (e.g., IWFM) is advantageous
* Familiarity with helpdesk systems or CAFM platforms is beneficial
* Willingness to travel occasionally for training or support purposes
What’s on Offer:
* Salary of up to €35k
* Opportunity to work with a globally respected employer
* Inclusive and collaborative working culture
* Training and professional development opportunities
* Modern workplace environment with strong sustainability credentials
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