House Refuge Managers oversee a 24/7 refuge and community support service. This key leadership role involves staff management, service delivery, and ensuring a safe, trauma-informed environment.
Key Responsibilities
* Lead and motivate staff to deliver high-quality, trauma-informed support.
* Manage rosters, safeguarding, training and compliance for a 24/7 service.
* Provide supervision, mentoring and professional development.
* Oversee client care, reporting, and interagency collaboration.
* Ensure the refuge remains a safe and welcoming environment.
This position requires strong leadership skills, experience in social care management, knowledge of domestic abuse practices, and excellent communication skills.
The ideal candidate will have a Degree in Social Care (or equivalent), 3+ years' Social Care management experience in a care or refuge setting, flexibility and resilience to support a 24/7 service.
Prior experience in domestic/sexual violence services is an advantage. Skills: House Refuge Manager, house manager, Domestic Abuse Services Manager, social care team lead, Residential Service Coordinator.