Overview
AWS is introducing the inaugural European Sovereign Cloud (ESC). We are seeking experienced Systems Development Engineers with a strong background in automation and operations to join the AWS Managed Operations team and help deliver high-availability AWS services (including EC2, S3, Dynamo, Lambda, and Bedrock) exclusively for EU customers.
Responsibilities
* Oversee the launch of the ESC, working closely with global AWS teams and influencing the evolution of AWS services and technology.
* Collaborate with technology leaders to enhance day-to-day operations and improve availability, reliability, latency, performance, and efficiency of the ESC.
* Occasionally participate in on-call rotations to resolve incidents occurring out-of-hours.
* Root cause analysis of deployment issues, implement fixes, participate in design discussions, write code, and provide actionable feedback to the team.
Eligibility & Basic Qualifications
* EU national and residing in the EU to operate the AWS European Sovereign Cloud; fluency in written and spoken English.
* Relocation support within the European Union for successful applicants.
* On-call participation as part of the role.
* Proven experience in software development or a related field with proficiency in at least one modern programming language (Java, TypeScript, Python, or Ruby).
* Experience in engineering across hardware, software, networking, and operating systems; solid understanding of Linux and networking; ability to troubleshoot and anticipate problems affecting performance, reliability, or availability of software systems.
Preferred Qualifications
* Ability to lead creation, revision, and/or improvement of standard operating procedures (SOPs) and drive operational best practices.
* Experience with monitoring frameworks (e.g., CloudWatch, Datadog, Grafana, Elastic, or similar).
* Experience mentoring junior engineers and leading cross-organizational efforts requiring collaboration across multiple teams.
* Experience supporting services in AWS or other cloud environments.
* Experience operating 24x7 high-availability, distributed software applications and performance tuning to optimize fleet utilization.
* Experience with Infrastructure as Code (CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
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