We are looking for a friendly and organised Customer Service Representative to join our busy flooring showroom team in Santry, Dublin. This is a great opportunity for someone looking for their first job out of college and eager to build valuable experience in a customer-focused role.
Key Responsibilities
* Track and monitor customer orders to ensure timely delivery.
* Update sales orders and maintain accurate records in our system.
* Respond to customer emails and phone calls in a professional and helpful manner.
* Handle general customer queries in-store, over the phone, and online.
* Work closely with the sales and warehouse teams to ensure smooth customer experiences.
* Provide after-sales support where required.
Skills & Qualities We're Looking For
* Excellent communication and interpersonal skills.
* Strong organisational skills with attention to detail.
* Confident using computers and basic office software.
* Ability to multitask and manage time effectively.
* A proactive, positive attitude with a focus on customer satisfaction.
* Previous customer service experience is a bonus, but not essential – full training will be provided.
What We Offer
* A friendly and supportive team environment.
* On-the-job training in our flooring products and systems.
* Competitive salary based on experience.
* Opportunities for growth and career development.
Location: Santry, Dublin
Full-time, Monday–Saturday (with rostered days off)
Job Type: Full-time
Pay: From €13.50 per hour
Expected hours: 38 – 40 per week
Benefits:
* Employee discount
* On-site parking
* Store discount
Work Location: In person