Join to apply for the IM Lab Automation Analyst role at WestbourneJob SummaryThe IM Lab Automation Analyst will manage and support IT activities related to a planned program of Laboratory Automation System deployments across Quality Control (QC) and Research & Development (R&D) laboratories. The role involves project management, system validation, change control, vendor coordination, user support, and compliance within a regulated GMP environment. Working as part of a cross‑functional project team, the successful candidate will play a key role in ensuring the पोखदdelivery, validation and handover of laboratory automation systems into production.Project & ImplementationProject manage the implementation of Laboratory Automation Systems across QC and R&D laboratories.Participate in project planning meetings, daily huddles and technical support calls.Work closely with laboratory system vendors and their technical support teams during system commissioning and deployment.Change Control & ComplianceEnsure all updates and changes to laboratory systems and applications follow change control procedures.Adhere to GAMP guidelines, cGMP, 21 CFR Part 11, internal policies, and external audit requirements.Ensure compliance with Computer System Validation (CSV), Data Integrity, and IT Security standards.Validation & DocumentationDevelop, execute and maintain validation documentation for laboratory automation system implementations.Create and maintain SOPs and work instructions to support system handover from project to production.Support & TroubleshootingAssist in problem determination and decision‑making for issues encountered during system commissioning.Record, analyse and trend system issues to ensure successful implementation and prevent recurrence.Provide support for incidents logged through the Helpdesk, ensuring SLAs and support metrics are met.Monitor and manage laboratory automation support calls effectively.Training & Knowledge TransferProvide user training on new laboratory automation applications prior to system handover.Support knowledge transfer to operational and support teams.ượt Skills & CompetenciesStrong project management and organisational skills.Excellent interpersonal and communication skills.Strong problem‑solving and analytical skills.Ability to work independently and as part of a multi‑function team.Experience working in regulated and fast‑paced environments.Qualifications & ExperienceBachelor’s degree (BSc) in Information Technology, Computer Science, Engineering or a related technical discipline.Minimum 3 years’ experience in IT systems support and/or IT project implementation.Prior experience implementing Laboratory Automation Systems in a GMP environment is desirable.Seniority LevelMid‑Senior levelEmployment TypeFull‑timeJob FunctionEngineering and Information TechnologyLocation: Dublin, County Dublin, Ireland
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