At The K Club, we are currently seeking a Food & Beverage Reservations Agent to join our wonderful team.
A UNIQUE RESORT
The K Club is a truly captivating leisure destination tucked away in lush Irish countryside - yet on Dublin's doorstep.
We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
We're a 5 star destination which prides itself on having an incredible 5 star team to match.
Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.
The K Club is an industry trailblazer.
We welcome innovative thinking, bold ideas and insights garnered from your own experience.
We're certified as a Great Place to Work by our very own employees.
That's because our hardworking team members feel listened to, encouraged and appreciated.
If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.
Here's how you'll bring the K Club's trailblazing vision to life:
Takes reservations for all onsite dining
Ensures all reservations are entered correctly into the system
Ensures all bookings receive an accurate K Club confirmation
Manage ResDiary and all individual dining bookings
Make sure all hotel guests are booked for dining
Maintains res diary ensuring all guests are flagged, highlighted and also grouped within categories (VIP/Celebration/resident/non res/estate member)
Works with HODs to close out peak dates and holds knowledge of dates where we may experience high demand
Updates Opera Profiles with information relevant to guest experience (past or current) to ensure it is available for future dates
Ensures VIP clients are highlighted in the system and the team notified through various channels
Produces daily/weekly/monthly reports on bookings and other key information as required.
Assist in taking bedroom, spa, and golf reservations when needed
This is how we see you:
Be highly motivated and driven to achieve targets
Will have excellent negotiation and decision making skills
Will possess excellent communication and organisational skills
Will have fluency in English, both oral and written
Will be flexible in their working hours
Knowledge of Opera is desirable
What's on offer?
The K Club is certified as a Great Place to Work
A monthly service charge payment
Staff transport to and from work outside public transport hours within the local area
Ongoing investment in your personal development with access to internal and external training programmes
Fantastic opportunities to progress your career
Monthly recognition programme
Employee Assistance Programme
Social events
Uniform
Meals while on duty
Discounts on stays at the resort and on Food & Beverage for you and your family and friends
Life Assurance
Data Retention
Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.
Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.
Kind regards,
The Human Resources Team
The K Club