Technology Portfolio Delivery Lead (Senior Pod Lead)
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Marsh is the insurance broking and risk management business of Marsh & McLennan Companies, Inc. (MMC), a global professional services firm headquartered in New York. Marsh Tech seeks a hands‑on, delivery‑oriented, AI‑native technology leader to lead technology teams at scale and deliver a portfolio of advanced, innovative and scalable software products that delight our users. This leadership role is within the Marsh Product Development & Engineering team (PDE), based in the MMC Innovation Centre in Dublin, with a requirement of at least 3 days per week in the office.
Scaled Agile Delivery Methodology
Our scaled Agile Delivery Methodology transforms IT teams into cohorts of Pods and Squads, grouped into Portfolios aligned with business value centres. A Squad is the smallest set of people required to deliver product functionality to market; a Pod is the smallest set of Squads required to deliver a complex product or a collection of integrated products. Portfolios consist of grouped Pods delivering software products directly aligned to a business domain or value centre.
Responsibilities
Lead the Pods in your Portfolio to successful delivery of business value: Lead between 2 and 5 Pods using scaled Agile methods, to ensure there are smooth, robust and efficient processes for getting software through from requirements to working in production. Focus on value creation, growth and serving customers, working with senior stakeholders, and business and product leaders, to ensure that the right work is being prioritised and delivered, to support value creation.
Improve the delivery performance of the Portfolio: using a metrics driven and continuous improvement approach, identify and action areas for improvement in delivery. Build and improve team culture, leading by example. Ensure alignment with the strategic target organisation and operating model for Agile delivery.
Utilise the latest AI innovations in the software engineering process to accelerate delivery, improve quality, and reduce unit cost. We expect all engineers to be using coding assistants, and as the Portfolio Lead one of your key roles is to drive this organisational change through your team and realise the benefits.
Collaborate across the enterprise: foster collaboration with product owners and managers, architects, and other stakeholders to understand the opportunity domain and align the engineering team with business goals.
Lead, coach and develop your team: line manage, coach and support Pod Leads and other key roles in your Portfolio. Manage resourcing levels in the Portfolio in line with business demand, using both internal and external resources. Ensure that the products within your portfolio are being effectively managed e.g. around both holistic costs (resources, infra, cloud consumption) and from a software product lifecycle perspective (e.g. tech debt, obsolescence, security, modernisation).
Stay relevant in the technology conversation: our world is changing as never before, and we need engaged and inspiring leaders to keep us at the forefront of innovation. As a key leader within the Marsh Tech Product Development & Engineering (PDE) organisation, we’ll look to you to contribute and help shape organisational transformation outside of your immediate Pod responsibilities.
Qualifications
Significant organisational Agile transformation experience and be able to demonstrate proven delivery strategies. You will be a recognised Agile Expert intimately familiar with, and able to practically apply, the processes and practices required for successful and sustainable delivery. You’ve probably got previous experience of scaled Agile delivery management e.g. in the Release Train Engineer (RTE) role.
You will be expected to have a broad technical understanding to support your Agile credentials from software architecture through test, DevOps practices, security and operational run. This includes a solid understanding of Software Development, Architecture, Test Engineering and Security best practice in an Agile environment.
Practical experience and a passion for using AI in the software engineering process to accelerate delivery, improve quality, and reduce unit cost.
A metrics driven and continuous improvement approach to delivery evaluation.
Excellent stakeholder management skills. As we work to transform Marsh Tech into a truly Agile organisation you will need to influence and coach senior executives, who may be new to Agile.
Pods and squads are distributed globally and utilise a mix of permanent and partner staff who work largely remotely so experience of working with and motivating distributed teams is vital.
Financially astute, you will instil Financial Management Disciplines into your team and be accountable for Engineering Delivery spend reporting and tracking.
Experience in building and leading distributed technology teams working on complex problems, and enterprise scale business critical systems.
An agile approach and experience relevant to a global enterprise, including an incremental delivery mindset; experience of different software delivery methods; and comfortable working in a matrix organisation, with distributed teams from different cultures.
Company Overview
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Diversity and Inclusion
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Hybrid Work Policy
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week where their full team will be together in person.
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