The Role
Job Title:
Client Manager (Media)
Employer:
Mediavest t/a Core
Location:
Dublin 2, Ireland
Salary:
€33,000 – €44,000 per annum (DOE)
Hours of Work:
39 hours per week, full-time, permanent
Mediavest t/a Core is seeking a Client Manager to join its Media team in Dublin 2.
The successful candidate will be responsible for managing media campaigns across multiple client accounts and acting as a key point of contact for day-to-day client activities.
This role requires strong organisational skills, attention to detail, and the ability to coordinate media planning and campaign delivery to a high standard.
Overview
This role assumes responsibility for managing media campaign activity for multiple client accounts.
The role will also act as a point of contact for clients surrounding the day-to-day account management activity.
It requires the use of media planning tools, effective management of the media planning processes, and excellent attention to detail and time management to ensure best-in-class delivery on behalf of the media team for clients.
It also requires strong collaboration and communication with the wider organisation across the Central Teams to ensure that delivery is to the highest standards.
A strong working relationship with colleagues, particularly the Channel Planning and Investment teams, is a crucial element of this role.
Responsibilities & Key Performance Indicators (KPIs)
Assume responsibility for media plan development for all clients within the team, coordinating with Central Teams to produce the media plan delivered to clients.
Use tools to power the media planning process.
Own and actualise media plans, monitor POs, ensure timely and accurate billing, create competitor insights presentations, ideate, and work with the team to deliver innovation.
Work closely with the Channel Planning and Investment teams, manage delivery of the media plan, and ensure alignment with overall media rationale.
Deliver accurately by adhering to processes as outlined in the way of working.
Maintain KPIs such as unbilled %, efficient resolution of media queries, and "Delivery" client service scores in the annual RADAR service review.
Agency Performance
Ownership of creation of the media plan, working closely with the Channel Planning team and all Central Teams to ensure efficient delivery of the media planning process.
Manage campaign from start to end, essentially project managing the campaign (dealing with client queries, coordinating reports, monitoring, ensuring plans are audit-ready).
Ensure any audit recommendations agreed by Business Director and Client Director with auditor are implemented on all media plans.
Manage all campaign amendments and push changes through to the Channel Planning team and Investment teams.
Internal coordination with Core Practices and Central Teams on live campaign queries, including delivery updates and pacing reports.
Analyse and understand reports generated by Central Teams.
Use the data to provide insights and identify clear actions to be taken.
Liaise with the Creative Agency and OOH agencies for delivery of creative assets.
Develop an understanding of each Practice and Central Team within Core and what it contributes to the overall plan.
Validate campaign delivery and performance.
Create and project manage post-campaign reviews for clients.
Ensure a campaign goes live.
Help prep media presentations.
Coordinate media owner briefs and delivery.
Ensure all plans are audit-ready each month.
Adopt and embrace an accuracy culture by supporting excellent attention to detail.
Commercial Performance
Collect and reconcile client POs and manage internal communication of POs across teams ensuring effective and efficient month-end billing in conjunction with Media Operations Associate.
Reconcile all media plans at month end to reflect delivery.
Overall responsibility for billing at the end of each month.
Manage media budgets, forecasting and aged debt.
Ensure all billing is 100% accurate and on time for clients.
Ensure correct booking category is used to identify progress.
Ensure timesheets are updated weekly and accurately reflect time spent on client business.
Talent Management
Deepen understanding of media by committing to the internal training Core Learning programme(s) and regularly attending training for development.
Develop understanding of client business, their key business priorities for the year, and play a role in creating strategies to deliver against them.
Close collaboration with Client Director to enable support and consistent delivery of the highest standard of agency output.
Have a strong comprehension and commitment to career development plan aligned with 360 appraisal, quarterly catch-ups and goals.
Uphold Core values in words and actions.
Embrace value of togetherness through cross-company collaboration.
Proactively build relationships within the wider company.
Contribute to a hardworking and fun team environment.
Additional Information
This is a full-time, permanent position based in Dublin 2.
Standard working hours are 39 per week.
Salary offered is in line with experience and within the stated range.
Applicants must include a cover letter of approximately 300 words detailing their experience and suitability for the position.
Your profile
Experience
2-4 years' media experience with proven track record.
Knowledge of digital disciplines would be beneficial.
Excellent working knowledge of Microsoft Office, especially Excel and PowerPoint.
Experience with 3rd party tracking (DoubleClick) is preferable.
Experience managing large scale, complex media campaigns is essential.
Previous experience with relevant marketing tools.
Person Specification
Be a confident communicator.
Excellent interpersonal skills – ability to build strong relationships with clients.
Display the ability to think creatively and innovatively.
Be very knowledgeable on all media – ideally an expert on at least one medium.
Possess good presentation skills – assist in presenting insights to clients.
Good listener – ability to understand client's objectives.
Exceptional attention to detail.
Understand the importance of upskilling.
Highly organised individual that can manage multiple client projects and delivery of the work.
Understand and appreciate the benefit of processes.
Can think on their feet to make the right decision quickly.
Be responsive to requests.
Benefits
Work your way – enjoy flexible, hybrid working that fits around your life.
Never stop growing – 24/7 access to LinkedIn Learning, plus clear career progression and mentoring support.
Variety that excites – collaborate with an incredible mix of clients across sport, retail, food & drink, alcohol, insurance, banking and more.
Grow with us – real opportunities to develop and progress within the business.
Time to recharge – 21 days annual leave, your birthday off, Christmas closure days, and early finishes on bank holiday Fridays.
Balance matters – a culture that genuinely supports work–life balance.
People-first perks – employee referral programme and family-focused benefits, including paid maternity & paternity leave, fertility support, pregnancy loss leave, and a maternity phase-back programme.
Wellbeing covered – access to mental health and wellbeing programmes, plus paid health insurance for you and your dependents under 18.
Plan for the future – professional financial advice, contributory pension, and life assurance.
Be part of something bigger – join our D&I, CSR, Green, Social or Great Place to Work committees and even earn an extra day's leave for making an impact.
And plenty more along the way...
Salary Range
€33,000 – €44,000 per annum (DOE)
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