An exciting and rewarding career opportunity awaits an ambitious and conscientious individual in the Life and Pensions Industry. As an Administrator, you'll join a hardworking team, focused on processing new business. aw well as supporting existing client base and contribute to the efficient daily operations of this busy brokerage. Key Responsibilities: Process New Business: Manage new business applications end-to-end, from sign-up to policy issuance, ensuring accuracy and efficiency. Manage Client Pipeline: Proactively monitor and follow up on new business pipelines with providers, collaborating with sales and clients to resolve issues promptly. Provide Client Support: Offer professional, responsive support for client queries and adjustments across pensions, protection, and savings. Enhance Client Experience: Uphold high service standards to ensure positive client experiences and encourage referrals. Monitor Market Trends: Stay informed on market trends and provider updates to better assist clients. Ensure Compliance: Process all business and manage files in line with Central Bank regulations and internal policies. Assist Campaigns: Support client engagement initiatives like Income Protection, Death in Service, and Company PRSA campaigns. Administer Policies: Handle policy holidays, cancellations, and restarts, coordinating with life offices and payroll. Support Office Operations: Contribute to efficient office functioning, providing workload updates to management. Represent the Brand: Act as a brand ambassador for Contracting Plus Financial in all interactions. Requirements Qualified Financial Adviser (QFA) is essential. Previous experience in a life and pensions administration role is required. Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel, DocuSign). Strong interpersonal and communication skills, with a high level of professionalism. Exceptional accuracy and organisational skills are crucial. Familiarity with pension provider systems and platforms is a plus but not required. A dedicated, client-first attitude is essential for success in this role. Skills: QFA Policy Administration Compliance