Location:
On site / Lucan, Co.
Dublin, Ireland
job type:
Permanent / Full-time
Sector and subsector:
Risk, Quality and Assurance | General
Salary:
Negotiable salary
Job Purpose
The role is responsible for the promotion and continuity of quality improvement and patient safety.
As a key member of the quality team, the Clinical Quality Co-Ordinateur is responsible to monitor, track and report on progress in relation to the quality improvement programme and all matters relating to this programme and will promote patient safety and compliance with JCI Accreditation and HIQA Standards.
The position requires a strategic approach to assist in leading the Patient safety within a fast pace working environment and educate and support all staff on issues relating to quality improvement.
In order to achieve defined outcomes, the Clinical Quality Co-ordinator engenders commitment, encourages cultural changes, disseminates information, and provides support for behavioural safety process changes.
The post holder will bring a
strong clinical perspective
to quality and safety activities, ensuring that improvement initiatives are
practical, patient-centred, and embedded in day-to-day clinical practice.
Job Background/Context
Blackrock Health Hermitage Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities.
Each department provides a range of services and this role is important in making a significant contribution, developing and maintaining best practice in nursing services at ward level.
Key Responsibilities
Operations
Assist in the development, implementation and monitoring of a project plan/quality improvement work plan.
The ability to prioritise and work under pressure to meet strict deadlines.
Identify, promote and co-coordinate agreed quality improvement initiatives.
Actively participate in the facilitation of quality improvement projects.
Promote continuous improvement in quality of care delivery.
To act as a resource to staff on issues related to quality improvement developments.
To maintain existing quality improvement software systems and to establish and maintain a database of quality improvement activities within the hospital.
To determine the educational needs of clinical and clinical support staff in relation to quality and make recommendations as to how these can be met.
To develop, co-ordinate and deliver education, training and updates on quality improvement and related areas.
To present at conferences both nationally and internationally as appropriate.
To assist in identifying the cost benefits/implications for the development of projects.
To co-coordinate the development of whole hospital/group policies, develop a database of policies and put a process in place for regular review/update of these policies.
To conduct tracer audits as part of the hospital tracer audit programme.
Support clinical teams in:
Tracer audits (JCI methodology)
Action planning
Re-audit cycles
Organise meetings which will include informing people, preparing and circulating agenda and other relevant documentation as well as arranging venues, etc.
Attend meetings, take and prepare minutes as required.
Undertake correspondence as agreed with the Head of Quality, Risk and Accreditation.
Provide regular feedback/reports to the Quality Improvement & Risk Management Committee.
Research and write reports as required.
Collect and compile data and statistics as required.
Develop and maintain a comprehensive system of records and file in accordance with best practice.
Organise and perform activities relating to the role in an efficient and effective manner.
Promote a patient centred culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care.
Have responsibility for the management of the Quality Management system.
Learning and Education
Take personal responsibility for own professional development and keep up to date with evidence based practice and research.
Attend and participate in development programmes on an ongoing basis and share knowledge with other members of the team.
To maintain an awareness of current developments in quality improvement by utilising ICT resources, reviewing journals, attending seminars and collaborating with colleagues both nationally and internationally.
Assist with the orientation and induction of new staff and be available to provide orientation as deemed necessary, helping them to integrate as members of the hospital.
Identify and inform the Learning and Education Team of any training and professional development requirements.
Attend all mandatory training days and ensure that all mandatory training is in date.
Comply with all HR system and policy requirements.
Quality Improvement and Risk Management
Ensure that there is compliance with all relevant Hermitage Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements.
This includes responsibility for dealing with regulatory or professional bodies and inspections.
Encourage continuous review and evaluation of policies, guidelines and existing practices through regular audit programmes and review engaging with the multi-disciplinary team where required.
Participate fully in the requirement of the hospital's risk management programme.
Develop a culture of safety, promoting positive reporting of incidents and near misses; investigate and take remedial action on incidents or near misses involving patients and staff according to hospital policies, protocols and guidelines.
Assist in:
Review and follow-up of incidents including reviews and tracking the management of incidents to closure.
Identification of trends and learning opportunities.
Assist in:
Escalate risks appropriately through governance structures.
Promote the delivery of a high standard of care to all patients.
Encourage evidence-based practice and assist in the dissemination and implementation of research findings.
Work with members of the Multidisciplinary team in delivering the Quality and Patient Safety objectives.
Knowledge/Experience
Relevant third level and/or professional qualification in a health-related field.
2 – 3 years clinical experience.
Experience in Healthcare Quality, Risk and Patient Safety.
Excellent communications skills including written, oral & presentation.
Ability to influence and motivate a range of stakeholders to deliver continuous improvement in services.
Excellent team-working skills and interpersonal skills.
Ability to manage workload and prioritise effectively.
Exceptional planning and organisational skills.
Self-confident, energetic and persuasive.
Have a focus on delivery and problem solving.
Be able to act on own initiative.
Detailed reporting skills.
Commitment to Quality.
Change Management.
Project Management.
Desireable Skills
Knowledge/ Experience
Qualification in Quality Management.
Experience in healthcare quality improvement programmes.
#J-*****-Ljbffr