Responsibilities
* Analyse business needs through joint refinement sessions, meetings, and presentations.
* Assists PO in backlog management and refinement.
* Prepare and maintain documentation including technical requirements.
* Understands technical solution design and can communicate solution details to both business and technical peers.
* Identify process boundaries and develop opportunities to automate processes and functions.
* Develop requirements artifacts, system process flows and associated diagrams and ensures high level designs including architecture requirements are accurately documented and map to approved requirements.
* Conduct activity-based analysis of the system processes and to provide recommendations based on the findings.
* Assists in developing training documentation and proactive identification of additional documentation needs.
Qualifications & Experience
* BA/BS degree in business or technical related field, or business equivalent
* 3+ years’ experience gained as a Business Analyst capturing analysing and documenting requirements.
* Experience creating functional and technical specifications to support the technology teams.
* Well versed in collaboration/tracking tools such as Confluence, Jira or equivalent
* Strong attention to detail and a passion to document as you go for future benefit.
* Experience in Agile/Scrum methodologies is a bonus (however not essential).
* Exposure to creating user stories as a follow on to requirement gathering is a big advantage.
* Strong communication skill and ability to work closely with stakeholders across the business.
* Domain knowledge of the insurance industry desirable (however not essential).
Nice to Have
Bonus points for Insurance domain experience (such as working Policy administration systems, Online Quotation systems, CRM/Web Portals, or other equivalent products/services).
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Analyst
Industries: Insurance
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