Property Claims Expert
About the Role
We are seeking an experienced Property Claims Technical Expert to join our General Insurance (GI) Claims team. This role will encompass a combination of technical property claims handling, technical development, and upskilling.
Key Responsibilities
1. Claims Handling:
o Manage a portfolio of technical property claims to ensure the appropriate claims strategy is deployed.
o Act as a technical referral point to provide excellent claims service across the Property claims portfolio.
o Investigate, negotiate, regulate, and settle technical property claims in the most effective and efficient way.
o Promptly handle and resolve enquiries from customers and internal/external contacts.
o Closely collaborate with Zurich's Loss Adjuster Partners.
2. Team Development:
o Provide technical guidance to the Property Claims team and stakeholders on area of technical expertise.
o Identify opportunities to enhance technical claims operational efficiencies and streamline processes.
3. Customer Focus:
o Determine exposure and financial impact of decisions on customer relationships.
o Manage key internal and external relationships to ensure all stakeholders are informed on relevant file updates.
o Support quality and delivery of service level agreements with key supporting vendors.
Requirements
To be successful in this role, you will need:
1. 5 years plus industry experience.
2. Loss Adjusting or complex claim handling experience.
3. Relevant professional qualifications, i.e., CIP, MDI, ACII, C Dip LA.
4. Excellent technical Property Claims insurance knowledge.
5. Excellent numerical and analytical skills.
6. High-level interpersonal and communication (verbal/written) skills.
About Us
We are a leading insurance company providing a wide range of general insurance and life insurance products and services. Our employees value flexibility, interesting opportunities for further training & development, and a strong culture characterized by acceptance, diversity, and team spirit.