About the Role
We are seeking a Customer Assistant to join our team. As a key member of our store staff, you will play a vital role in ensuring that customers receive excellent service and have a positive shopping experience.
Key Responsibilities:
* Prioritise customer needs and ensure they are satisfied with their shopping experience.
* Operate efficiently and effectively within the store to meet sales targets and maintain high standards of customer service.
* Maintain a clean and safe working environment, adhering to health and safety guidelines.
* Follow company policies and procedures at all times.
Requirements
To succeed in this role, you will need:
* A natural ability to provide great customer service, smiling, greeting, acknowledging, and helping customers.
* The ability to work hard for customers, your team, and your department.
* Excellent communication skills and the ability to follow instructions both verbally and in writing.
* Reliability and good timekeeping.
* The ability to be smart and tidy at all times.
Benefits
We offer a range of benefits to support your well-being and career development. These include:
* Competitive salary.
* Bonus scheme.
* Free access to our Employee Assistance Programme (EAP) and wellbeing services.
* 24/7 access to our Virtual GP service.
* Colleague Clubcard offering discounts across stores and online.
* Lifelong learning opportunities through our pension scheme and Save As You Earn Scheme.
About Us
At our organisation, we pride ourselves on serving our customers, communities, and planet a little better every day. We believe in creating a workplace where everyone feels able to be themselves, and we value diversity as a source of strength and opportunity. Our goal is to become every customer's favourite way to shop, whether they are at home or on the move.