This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Food & Beverage Department as
Food & Beverage Supervisor.
Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner.
Management Responsibilities
* To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
* To deliver excellent care to our guests
* To carry out departmental audits to ensure LHQA is achieved by all team members.
* To ensure that the Hotels Vision & Mission statement is communicated to the team
* To ensure that areas of responsibility are clean and well maintained.
* To ensure that the ambience in departments (lights, music and temperature) are controlled.
* To report defective materials and equipment to the appropriate departments.
* Ensure that all new initiatives are implemented in the agreed time frame.
* To ensure that personal objectives are set and achieved on a yearly basis.
* To attend meetings as required.
* To ensure there is management presence in all departments at all times.
* To ensure a consistently high level of security is well maintained throughout the Hotel.
* To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
* To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures
* To ensure departmental sales are achieved in line with the hotel budget
* To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
* To provide support where necessary in other areas of the Hotel.
* To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
* Drives business results through revenue growth and cost savings efficiency.
People
* To assist in the recruitment and selection of team members
* To appraise all team members in accordance with the agreed appraisal procedure.
* To ensure that all team members comply with the employee handbook.
* To manage the Timepoint System for relevant departments.
* To ensure holidays, bank holidays and lieu time are managed for all team members.
* To ensure departmental daily briefings are carried out at relevant times.
* To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
* To ensure that all team members are rostered in accordance with the Organisation of Working Time Act
* To ensure that all team members adhere to the hotels grooming procedures.
* To identify develop key team members and develop a succession plan in conjunction with Human Resources
* To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.
Fire,Health & Safety
* To have a full understanding of Fire and Emergency procedures.
* To have a full understanding of Health & Safety regulations and carry out risk assessments in own department
* To ensure that the hotel is compliant with all Food Safety regulations
* To ensure all accidents and incidents are investigated and reported in accordance with the hotels accident/ incident reporting procedure.
* To support the hotels Environmental policy by complying with waste management and monitory energy efficiency.
Leadership Competencies
* Self-motivated and sets a positive example for employees by their attitude and performance
* Demonstrates high levels of energy, enthusiasm and professionalism
* Encourages the team towards Hotel and individual objectives and aims
* Shows concern for their team members and interacts with them in a positive manner
* Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM)
* Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations
* Communicates in a structured and effective manner with their team
* Builds and sustains effective relationships with employees and customers
* Motivates, inspires and empowers others to improved performance
* Fully knowledgeable and complaint with the leading Hotels of the World LQA program..
What Do We Have To Offer You
* Competitive Salary
* Premium rates for Sunday work
* Career Progression
* Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin or another hotel of Minor Hotels
* Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
* Access to the eLearning platform
* Increased holiday entitlement for long service employees
* Meals whilst on duty in our employee restaurant
* Employee Recognition Awards
* Employee Assistance Program - mental health and wellbeing support
* Complimentary provision and laundry of uniforms
References
All employment offers are made subject to us receiving two satisfactory references, which could be:
* A corporate email and/or phone number or
* A letter in a headed paper signed by the manager / HR
We will not ask for reference details until you reach the interview stage.
Skills
Hospitality Hotel Food & Beverage Guest Relations
Benefits
Meal Allowance / Canteen Uniforms/Dry Cleaning eLearning Career Progression Employee Room Rate Employee Rewards