We are seeking an experienced Restaurant Operations Manager to oversee the daily operations of a well-established restaurant. The successful candidate will ensure smooth service, strong team performance, cost control, and consistently high customer satisfaction.
This is a hands-on leadership role with responsibility for people, processes, and performance.
Key Responsibilities
Daily Operations
* Oversee front-of-house and back-of-house operations
* Ensure smooth service during all shifts
* Maintain high standards of customer service and food quality
People Management
* Recruit, train, and develop restaurant staff
* Create and manage staff rotas
* Monitor attendance, performance, and discipline
* Lead by example on the floor
Financial & Performance Control
* Control labour costs and staffing efficiency
* Monitor sales, costs, and margins
* Manage stock levels, ordering, and waste reduction
* Support budgeting and weekly reporting
Customer Experience
* Handle customer feedback and complaints professionally
* Build a strong service culture
* Ensure consistent brand standards
Compliance & Standards
* Ensure compliance with food safety, health & safety, and employment legislation
* Maintain hygiene, safety, and operational records
* Liaise with suppliers and service providers
Requirements
* Minimum 2 years' experience as a Restaurant Manager / Operations Manager or assistant manager
* Strong leadership and team-management skills
* Proven experience with rotas, labour control, and stock management
* Excellent communication and organisational skills
* Ability to work flexible hours, including weekends
* Knowledge of Irish hospitality regulations (advantage)
What we offer
* Competitive salary based on experience
* Stable, established business
* Opportunity for progression and increased responsibility
* Supportive ownership and structured role
Reporting line
* Reports directly to the Owner / Director
Job Type: Full-time
Pay: €32,151.87-€41,600.00 per year
Benefits:
* Food allowance
Work Location: In person