Job Summary
We are seeking an experienced Team Lead to join our team in providing high-quality residential and supported living services to individuals with complex support needs. As a key member of our staff, you will be responsible for supporting the delivery of duties within the centre daily.
The ideal candidate will have strong leadership skills, with a proven track record in managing teams in a social or healthcare setting. You will be responsible for ensuring Personal Plans, Risk Assessments, and Behavioural Support Plans are up to date, and that services are delivered to the highest possible quality and safety standards.
The successful candidate will also be responsible for meeting regulation compliance, managing staff teams, coordinating input from other departments, and providing mentorship and leadership to their team daily.
The role involves overseeing the service across shifts to ensure effective and efficient services are delivered within the centre. You will also be responsible for maintaining the highest level of infection control standards, adhering to company policies and procedures, and contributing to an effective team.
Key Responsibilities
* Ensure Personal Plans, Risk Assessments, and Behavioural Support Plans are up to date
* Deliver services to the highest possible quality and safety standards
* Meet regulation compliance requirements
* Manage staff teams to provide support to individuals
* Coordinate input from other departments as required
* Provide mentorship and leadership to team members
* Oversee the service across shifts
* Maintain infection control standards
* Adhere to company policies and procedures
Requirements
To be successful in this role, you will require:
* A Level 7/8 Degree in a Health or Social related qualification (or suitable equivalent qualification with management qualification in healthcare)
* Full Clean Driver's license
* 3 years minimum managerial experience within a similar health or social care setting
* Strong leadership skills
* Problem-solving skills and judgement
* Ability to work within a fast-paced and flexible team
* Good listener and open to learning from others
* Excellent organisational skills
Benefits
Our organisation offers a range of benefits to its employees, including:
* Company Pension
* Continuous Professional Development
* Development and career opportunities
* Life Assurance/Death-in-Service
* Paid Maternity/Paternity Leave
* Education Assistance
* Employee Assistance Programme (EAP)
* Working hours over a 7-day roster involving shift work
* Bike to work Scheme
* Refer/Retain a friend bonus
* Discounts with Retailers - Nationwide
Skill Requirements
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with colleagues, clients, and other stakeholders. You will also require:
* Strong problem-solving skills and judgement
* Ability to work within a fast-paced and flexible team
* Good listener and open to learning from others
* Excellent organisational skills