The Role: Leading Excellence in Support Are you a seasoned Legal PA looking to bridge the gap between high-level support and people leadership? We are looking for a proactive Legal PA Team Lead to spearhead our centralized support \"hub.\" In this dual-capacity role, you will lead a dedicated team of PAs who provide flexible, high-quality administrative support across various practice areas, ensuring our fee earners receive seamless service during peak periods or absences. This is an ideal career move for a senior professional ready to transition into a leadership role within a friendly, collaborative, and forward-thinking environment. Key Responsibilities Leadership & Coordination Manage the Hub: Lead and coordinate a team of centralized PAs, ensuring task allocation is balanced and deadlines are met. Coach & Mentor: Provide regular feedback and development support, fostering a culture of continuous improvement and high performance. Workflow Analytics: Identify process bottlenecks and produce capacity reports for management to optimize efficiency. Liaison: Act as the primary bridge between legal teams and support staff, managing expectations and refining service delivery. High-Level PA Support Complex Diary Management: Handle scheduling and travel for multiple fee earners across diverse practice areas. Document Production: Amend and produce high-quality legal documentation using digital dictation and house styles. Financial Administration: End-to-end billing support, ensuring accuracy and timeliness. Business Development: Manage CRM data (Interaction) and assist with BD reporting. Who You Are You are a \"go-to\" person known for your adaptability and calm under pressure. You understand the nuances of a law firm and have the interpersonal savvy to manage both junior staff and senior partners. Your Experience & Skills: Background: A minimum of 7 years' experience as a Legal PA/Secretary (multi-practice experience is a significant plus). Leadership: Previous experience in workflow management or team leading is highly advantageous. Tech Savvy: Advanced proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and legal software. Soft Skills: Exceptional organizational skills with a proactive, collaborative approach to problem-solving. Why Apply? This role offers a competitive salary and the perfect blend of hands-on legal work and strategic team management. If you are ready to shape a \"hub\" environment and mentor the next generation of legal support professionals, we want to hear from you. Skills: PA /EA/Team lead/ Management experience Benefits: Work From Home