Job Purpose:
As Senior PMO, you will work closely with the Head of Professional services and senior stakeholders to help embed, develop and continuously improve the PMO function. You will provide day-to-day support to Delivery Leads and Project Managers helping to enhance delivery capabilities. You will be responsible for ensuring governance, financial control, resource planning, and strategic alignment across projects / programs.
Hybrid Working Model with three mandated days working from office
Key Responsibilities:
Project Governance & Delivery Oversight
* Ensure adherence to SDLC, Agile, and regulatory frameworks.
* Monitor project milestones, risks, dependencies, and KPIs.
* Provide executive-level reporting on project health, risks, and opportunities.
* Enforce governance standard and best practices across delivery teams.
Financial & Budget Management
* Develop and maintain project budget tracking templates.
* Maintain and enhance financial reporting on revenue forecast and variance analysis.
* Collaborate with finance and delivery leads to ensure accurate forecasting and milestone payments.
Proposal & Bid Support
* Maintain & enhance estimation & scope document templates
* Participate actively in pricing estimation review
* Support the key stakeholders in preparing the sales packs (SOW document, Sales Order forms) for bid / proposals submission
* Track & maintain bids / proposals in Salesforce
Resource & Capacity Management
* Lead resource planning and allocation across programs.
* Manage vendor onboarding/offboarding and contract compliance.
* Maintain centralised resource utilisation records.
Process Optimisation & Tooling
* Define and refine PMO processes, templates, and delivery playbooks.
* Drive continuous improvement initiatives across delivery practices.
* Train and support project managers on tools like Jira, MS Project Online and Power BI or others business analytics tools
Stakeholder Engagement & Communication
* Act as a key liaison between delivery teams, various departments (mostly sales & finances), and executive sponsors.
* Facilitate internal steering committees, working groups, and stakeholder workshops.
* Ensure alignment of delivery outcomes with strategic business objectives.
Critical Competencies
* Deep understanding of SDLC process.
* Strong analytical and financial acumen.
* Excellent communication, presentation, and stakeholder management skills.
* Ability to lead in a matrixed, fast-paced environment.
* Proven track record in delivering large-scale transformation programs.
Qualifications and Experience:
* Education: Bachelor's or Master's in IT, Computer Science, or related field.
* Certifications: PMP, PRINCE2, SAFe, or equivalent.
* Experience: 8–10 years in PMO or program management roles, preferably in banking or financial services software delivery.
* Tools: Proficiency in MS Project, Power BI, Jira, Salesforce, and Agile delivery platforms.
Success Metrics
* Resource utilisation: efficiency of resource allocation across all projects
* Process compliance: Degree to which PMO processes (including project gating) and methodologies are followed
* Time to respond to bid / proposal: time between request submission from customer and proposal submission to the sales Department
* Quality & on-time reporting : % of reports delivered without errors and as per scheduled deadline
Travel:
Open to travel to other CR2 offices if required.
Equal Opportunity Statement:
CR2 HPS Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.