Poynton Spine Care @ Mater Private Network seeks a motivatedMedical Secretary/Administratorfor our Dublin location. You'll provide crucial administrative support for our clinics across four locations.Purpose of the Role:The purpose of the Medical Administrator is to ensure the efficient and effective communication for patients, clinical team and hospital within Poynton Spinecare@ Mater Private Network.Duties & Responsibilities:Answering incoming callsDealing with patient queries by phone and/or email dailyLiaising with clinical team re patient queriesGeneral Admin duties including scanning reports, test results and correspondence,Processing electronic patient medical recordsPreparing appointments – Including booking and confirming patient appointments by phone/ email/ SMSManaging clinical team scheduleReceptioning outpatient clinic including taking electronic patient payments when needed during times of leave.Carry out general office administration tasksUsing all local policies and procedures when carrying out all dutiesMaintaining all records and reporting on the clinic's electronic patient records.Qualifications/ExperienceAdministrative experience in a customer focused industryStrong IT skillsFluent in written and oral EnglishEmpathetic with strong patient focusExcellent communication skillsEssential RequirementsImmediate AvailabilityExperience in a fast-paced office environmentExcellent administration and organisation skillAbility to work on own initiativeFully proficient and experienced in MS Office suite and open to new technology use as all records / systems will be electronicExperience in working in a multi-tasking environment with a good understanding of good customer relations and relationship management.Excellent telephone manner essential.A Full Job Description Is Available On Request.POYNTON SPINE @ THE MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITIES EMPLOYER.