Genesys is seeking a User Experience Researcher in Ireland to lead research studies that inform product decisions. This role requires 2–4 years of relevant experience, hands-on familiarity with qualitative methods, and excellent communication skills. The UX Researcher will collaborate with Product, Design, Engineering, and Analytics teams in an agile environment, focusing on complex enterprise-level problems and delivering actionable insights. Genesys offers flexible work options, comprehensive benefits, and professional development opportunities.
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