Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Europe integration
In June 2024, CBRE and Turner & Townsend announced their intention to combine CBRE's Project Management business with Turner & Townsend (see press release). This transaction has resulted in the newly combined business reach, with more than 20,000 employees globally from 1 January 2025.
In bringing together Turner & Townsend and CBRE Project Management, our ambition is to create a global programme management company that is unmatched in terms of scale and expertise.
Since January, we have worked through several Day One legal transitions, either asset or stock sale transfers. In total for Europe, we are integrating ca. 800 people across 26 countries (12 being entirely new in our portfolio). The complete integration (Day Two) is scheduled to happen in 2026, and impact ca. 2,500 people across these 26 countries.
As we work towards the combination of our two businesses, we are putting our people and clients first through the experience we create for them.
Job Description
As Europe Change Lead, you will be responsible for leading and supporting the implementation of significant business change across the region, ensuring a smooth transition and minimising disruption to business operations. This role requires a strong understanding of change management methodologies, excellent communication and stakeholder management skills, and the ability to work effectively both independently and as part of a team.
You will work closely with the Global Change and Communications team and directly with our Regional Managing Director, Europe, our Europe Integration team and key regional stakeholders (eg. Finance, People, Digital & Technology) as well as local country stakeholders.
Given the regional scope, this role can be based in one of our offices located in Amsterdam, Munich, Paris, Madrid or Dublin.
Key responsibilities include, but are not limited to:
* Change Strategy: Collaborate with project teams and stakeholders to develop and implement change management plans aligned with project and organisational goals. This includes impact assessments, stakeholder mapping, and tailored communication and training plans.
* Stakeholder Engagement: Identify and engage key stakeholders, understand the employee journey and change impacts, and address concerns and resistance through targeted strategies.
* Communication & Training: Create clear, engaging materials - such as briefings, newsletters, and presentations. Establish a change agent network and deliver training to support local adoption and readiness.
* Resistance Management: Proactively identify resistance and implement mitigation strategies, including manager briefings and additional communications.
* Measurement & Reporting: Monitor and report on the effectiveness of change initiatives through structured tracking and stakeholder updates.
* Risk Management: Assess risks related to change initiatives and develop mitigation plans to minimise impact.
* Continuous Improvement: Regularly review and enhance change processes, staying informed of best practices and emerging trends.
* Collaboration & Support: Partner with project teams and business leaders to ensure successful implementation, and support project managers in planning and executing change activities.
Qualifications
* Previous experience of working on M&A change activity is essential, preferably in Europe.
* Proven experience in a change management role, ideally within a professional firm/ consultancy environment.
* High levels of discretion, collaboration and ability to navigate complexity.
* Strong understanding of project and change management methodologies (e.g., Agile, Waterfall, Prosci, ADKAR).
* Excellent communication, creativity, interpersonal, and stakeholder management skills.
* Ability to develop and deliver engaging training programs.
* Strong analytical and problem-solving skills.
* Experience in developing and implementing communication plans.
* Relevant change management certification (e.g., Prosci Certified Change Practitioner) is highly desirable.
* Resilient and adaptable, able to work effectively despite ambiguity, in an environment where priorities and goal posts can often change.
* High-energy, positive attitude, welcoming challenges and looking to make change happen.
The successful candidate will be expected to uphold our Code of Conduct. This includes acting with integrity, respecting diversity and inclusion, and contributing to a positive and sustainable work environment.
Additional Information
Our colleagues share our vision and mission. We offer a workplace where every person has the opportunity and voice to influence and change. We want our people to succeed both at work and in their private lives. To support this, we promote a healthy, productive and flexible work environment that respects work-life balance.
Turner & Townsend stands for a level playing field. We celebrate diversity and are committed to creating an inclusive environment for all employees as well as actively encouraging applications from all parts of society.
Please find out more about us at
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Twitter
Instagram
LinkedIn
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.