Job Overview:
We are seeking a skilled Operations Manager to oversee the operational aspects of our business. The successful candidate will have a strong focus on customer service, leadership, and sales.
Main Responsibilities:
* Direct all operational activities to include operations, customer service, human resources, administration, and sales in a way that supports achieving business objectives.
* Manage Customer Service at Branch to very specific agreed targets.
* Ensure Fleet availability is monitored and controlled on a daily basis.
* Monitor additional sales and ensure agreed targets are being adhered to.
* Oversee on-site valeting and meet agreed auditing standards and monthly reporting.
* Provide training, coaching, development, and motivation to bring out the best in each team member.
* Maintain and enforce HR Policies and Procedures.
* Conduct yearly appraisals with all staff members by the required deadline.
Key Requirements:
* Strong problem-solving and analytical ability.
* A motivated self-starter, comfortable in a fast-paced environment.
* Demonstrated integrity and ethical standards.
* Professional demeanor.
About This Role:
This is an exciting opportunity for an experienced Operations Manager to join our team. We offer a competitive package and a chance to work with a dynamic organization.