Customer Service & Sales Support Role
We are seeking an experienced Customer Service Advisor to join our dynamic team in a full-time office-based position. The ideal candidate will possess excellent communication skills, strong organisational abilities, and proficiency in Microsoft Office.
* The role involves managing work schedules, acting as the primary point of contact for customers post-sale, and ensuring smooth job starts, completions, and issue resolution up to invoicing.
* You will be responsible for coordinating ordering of materials, generating work orders, tracking stock levels, liaising with suppliers and healthcare professionals to ensure timely project delivery.
In addition to these duties you will also be required handle customer queries snags support during installations assist with administration reception duties general tasks take new leads arrange appointments surveys fittings collaborate finance invoicing prepare regular reports).