Laharts Skoda are looking to recruit an Experienced Service Advisor to join our Aftersales team in Clonmel.
The role includes:
* Manage service customer appointments efficiently and liaise with customer as appropriate
* Dealing with customer requirements for service and repair in an efficient and courteous manner both by phone and service reception
* Liaise with Workshop, Warranty and Parts Department.
* Achieve consistently high standards across the dealership and identify new ways to increase the performance
* Determine workshop availability on booking system and manage bookings to ensure maximum workshop efficiency
* Maintain high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc.
* Keep customers up-to date on progress of each vehicles undergoing maintenance and agree on any additional work required.
* Deliver highest levels of customer satisfaction and retention.
* A passion for excellence in customer service
* Minimum of 2 years' experience in a similar Service Advisor role
* An enthusiastic, positive results orientated approach which demonstrates exceptional levels of customer care
* Experience in managing customer accounts
* Excellent Interpersonal skills and be highly motivated, Fluent written/spoken English with excellent communication and organisational skills
* Strong Computer Skills including MS Office
* Full clean Irish driving license
What we offer:
* Performance Bonus
* A clean and safe working environment
Job Type:
Permanent
* Bike to work scheme
Schedule:
* Monday to Friday
Supplemental Pay:
* Performance bonus
Experience:
* Service Advisor: 2 years (required)
Licence/Certification:
* Full Driving Licence (required)
Location Clonmel
Benefits Competitive Salary
Closing Date 31/08/2025
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Whatever your question or feedback we are here to help. So please feel free to contact us
Lahart Garages Ltd are a credit broker and not a lender.Lahart Garages Ltd is regulated by the Central Bank of Ireland - we are an authorised Financial Intermediary.Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer.We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.
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