Key Responsibilities
* Drive operational efficiency and excellence in the store through adherence to processes, regulations, and KPIs
* Lead a team of retail professionals in providing personalized customer service and creating a welcoming store atmosphere
* Empower team growth and success through supportive leadership, training, and a culture of trust and respect
* Curate a compelling shopping experience with well-stocked shelves, accurate inventory management, and effective merchandising strategies
* Ensure animal welfare and advocate responsible pet ownership