Overview
Project Manager, Imaging & Cardiac
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Responsibilities
* Act as the main point of contact for customers on all assigned projects and lead a portfolio of clinical trials within the ICON Medical Imaging and Cardiac Safety Solutions team. Manage customer communication, routine teleconferences, and reporting deliverables. Develop project timelines, assure adherence to timelines, and provide customer support throughout the life cycle of a project.
* Coordinate cross-functional activities of internal resources to ensure quality and on-time project deliverables. Maintain proper project documentation and ensure compliance with SOPs and regulatory requirements for clinical trials.
* Responsible for revenue forecasting, tracking, submittal, and updating budgets and contracts as necessary.
* Develop and implement project plans and timelines via internal and external kick-off meetings and ensure agreement by all parties involved, with minimal supervision.
* Develop presentations for Investigator Meetings and customer-facing meetings and travel independently to present when required.
* Escalate issues to management as appropriate.
* Coordinate with internal teams to query sites, submit incoming data, and resolve data issues; conduct routine customer teleconferences and maintain accurate records and meeting minutes as per regulatory guidelines.
* Update budgets and contracts and gain management approvals for Change Requests.
* Generate and maintain Patient and Site Tracking Reports via MS Excel and study databases and provide updates to customers regularly.
* Travel with Business Development for customer meetings, as requested, and present internally and externally on project portfolio.
* Identify potential risks to projects and implement processes and tactics to proactively mitigate.
* Ensure compliance with internal SOPs and work instructions (WIs).
* Participate in developing and updating internal documents and guides (e.g., training materials, SOPs).
* Participate, as requested by Regulatory Affairs, in customer audits.
* Provide oversight of Site Management and Reader Management activities for assigned projects.
* Meet or exceed internal Project Management metrics.
* Travel up to 20% of the time may be required.
Education and Experience
* Education: Minimum Bachelor’s Degree (preference in Life Sciences or similar) or equivalent education/work experience.
* Relevant Work Experience: Required minimum of three years in a customer-focused role. Desired minimum of one year in a project management role within the clinical trial industry. Imaging or Cardiac experience preferred but not required.
* Language: Advanced English fluency required for business communication. Previous work history in English as the primary language required.
Benefits and Equal Opportunity
Benefits of Working in ICON: Our success depends on the quality of our people. We offer a competitive salary and a range of health-related benefits to employees and their families, plus competitive retirement plans and related benefits such as life assurance.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please let us know through the form below.
What ICON can offer you:
In addition to a competitive salary, ICON offers a range of benefits designed to be competitive within each country and focused on well-being and work-life balance for you and your family. Examples include:
* Various annual leave entitlements
* A range of health insurance offerings for you and your family
* Competitive retirement planning offerings
* Global Employee Assistance Programme (LifeWorks) with 24-hour access to support for you and your family
* Life assurance
* Flexible country-specific optional benefits (e.g., childcare vouchers, bike schemes, gym memberships, travel passes, health assessments)
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all requirements? We encourage you to apply regardless — there’s every chance you’re exactly what we’re looking for here at ICON.
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