MES Support Engineer
Catalyx is a trusted partner in delivering world-class lifecycle services to regulated and high-risk end markets.
With a relentless commitment to innovation and excellence, we partner with life science and other highly regulated organisations, to empower them to enhance efficiency, and drive success.
As part of this commitment, we are continuously developing our on-site teams to support the advancement of customer operations.
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Key Responsibilities:
* Provide hands-on, onsite support for MES, SAP, and PI interface issues, with direct involvement in troubleshooting at the shop floor level.
* Troubleshoot MES-related incidents and service requests directly on the production floor, ensuring minimal disruption to operations.
* Participate in scheduled maintenance and ensure proper documentation of activities.
* Execute support and sustainment tasks in alignment with business and GMP compliance requirements.
* Resolve PAS-X-related issues onsite, including visibility of MO/PO, stuck records, peripheral device malfunctions, and general system access or performance concerns.
* Provide real-time shop floor support to Manufacturing, guiding end users on MES navigation, e BR execution, and optimal system use to promote self-sufficiency.
* Support change controls, CAPA processes, and integration of new product changes for GMBRs, MBRs, e BRs, and ESP across filling, inspection, and packaging operations.
* Assist with platform and server maintenance activities as the primary onsite resource, managing system administration and technical support needs.
* Engage actively with cross-functional project teams to build effective working relationships and ensure successful project execution.
* Participate in gathering and documenting MES system requirements through client interaction, workflow analysis, and documentation review.
* Contribute to fit-gap analysis between customer requirements and MES capabilities to inform system customization and enhancement.
* Support the design and rollout of MES solutions to replace paper-based or manual processes, such as batch records, weigh & dispense, warehouse management, and material tracking.
* Assist in testing MES systems and ensure readiness for deployment.
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Requirements:
* Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field.
* 3+ years of experience working with MES platforms in a GMP-regulated manufacturing environment.
* Experience with MES systems such as Werum PAS-X, Rockwell Pharma Suite, or Emerson Syncade is highly desirable.
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Benefits:
We offer a Total Rewards package that includes great personal benefits and professional growth opportunities.
At Catalyx, we understand that our people are our greatest asset. We take care of them by providing an inclusive workplace where all individuals are valued, respected, and supported.
Our Equal Opportunity Employer policy ensures that everyone has equal access to opportunities and experiences.
We welcome applications from all qualified candidates and encourage diversity and inclusion.
To learn more about our company culture and benefits, please visit our careers page.