What you'll do
As a Sales Engineer for Smart Trac at Tractian, you will support new business acquisition and customer expansion by providing technical expertise throughout the sales process. You will work closely with enterprise prospects and customers to understand their asset tracking, condition monitoring, and maintenance challenges, and demonstrate how Smart Trac delivers measurable operational value.
You will partner with Account Executives to lead technical discovery, deliver product demonstrations and solution designs, and support the sales cycle from initial engagement through successful onboarding and deployment. You will use HubSpot CRM to document technical requirements, manage pre‑sales activity, and support accurate opportunity tracking.
Responsibilities
Engage with enterprise prospects and customers to understand asset tracking, condition monitoring, and maintenance requirements, positioning Smart Trac as a high‑value technical solution.
Lead technical discovery and deliver tailored product demonstrations that clearly articulate Smart Trac’s technical capabilities, business impact, and return on investment.
Partner closely with Account Executives to support new business and expansion opportunities throughout the pre‑sales cycle.
Use HubSpot CRM to document technical requirements, support pipeline accuracy, and track pre‑sales activities.
Collaborate with internal engineering, product, and implementation teams to design customer‑specific solutions and ensure feasibility.
Prepare and deliver technical responses to RFPs, RFIs, and other enterprise procurement processes.
Monitor industry trends, customer use cases, and competitive solutions within asset tracking and maintenance technologies.
Capture customer feedback and technical insights to support continuous product improvement and enhance customer satisfaction.
Requirements
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field, or equivalent professional experience.
3+ years of experience in a Sales Engineer, Pre‑Sales Engineer, or Solutions Engineer role, preferably within asset monitoring, industrial IoT, automation, or related technologies.
Strong technical aptitude with the ability to understand complex systems and clearly explain technical concepts to both technical and non‑technical stakeholders.
Experience supporting enterprise B2B sales cycles, including technical discovery, solution design, and customer‑facing presentations.
Ability to articulate business value and return on investment when presenting technical solutions.
Excellent communication, presentation, and stakeholder‑management skills in a professional, enterprise environment.
Willingness to travel as required within the region to support customer meetings, demonstrations, and pilots.
Compensation
Full‑time employment with all mandatory statutory social and health insurance
Paid vacation: 20 days annually, plus national holidays
Pension Scheme, 1.5% match
International travel for company kick‑off events at our headquarters in Atlanta, GA, United States
Sports Incentive – Monthly bonus for regular participation in physical activities
Long‑Term Benefit – After four years of service, enjoy a fully funded trip anywhere in the world
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