Join to apply for the Business Administrator role at Exclusive Networks.
Introduction
Exclusive Networks is a global cybersecurity specialist providing a wide range of services and product portfolios through proven routes to market. With offices in over 45 countries and serving customers in more than 170 countries, we combine local insights with the scale of a global organization.
Our vendor portfolio includes all leading industry players, offering services from managed security to technical accreditation and training, leveraging evolving technologies and business models. For more information, visit our website.
Benefits
* 23 days holiday plus bank holidays, increasing with service
* Your birthday off
* Bonus scheme
* Hybrid working
* Ongoing learning and development
* 5% matched pension scheme
* Cycle to work scheme
* Free parking
* Enhanced maternity and paternity leave, and more
Duties and Responsibilities
* Raise sales orders from quotes and place purchase orders with vendors promptly and accurately.
* Ensure all licenses, support, and training SKUs are received and fulfilled within required timeframes, forwarding relevant documentation.
* Follow up with vendors for ETAs and update sales orders with shipment tracking numbers and ETAs.
* Resolve order queries/issues efficiently to minimize delays.
* Handle credit requests and return transactions accurately and timely.
* Build and maintain effective communication with internal and external customers.
* Collaborate with sales to ensure accurate forecasting.
* Arrange logistics for deliveries across Ireland and beyond.
* Coordinate shipping processes from quoting to final delivery, tracking milestones.
* Manage export license procedures and documentation in accordance with ECJU requirements.
* Maintain product database with weights, dimensions, and codes.
* Meet stock management targets.
* Perform other duties as required by management.
Qualifications and Experience
* Experience in export and/or logistics.
* Background in high-volume administration/operations, preferably in the IT channel.
* Proficiency in Microsoft Office; strong analytical and numerical skills.
* Effective communication skills with internal and external clients.
* Ability to improve processes for quality and efficiency.
* Ability to work under pressure, prioritize, and manage time effectively.
* Willingness to support colleagues and cover during absences.
* Ability to build positive relationships with clients.
* Flexible working hours.
Who Are We?
Exclusive Networks is committed to diversity, equity, and inclusion, fostering a culture of trust and innovation. We believe talent drives our growth and disruption in the cybersecurity industry.
Please review our Recruitment Data Protection Policy before applying.
Good luck!
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