We're looking for an experienced and proactive Client Account Manager Support to step into a strategic coverage supporting Enterprise key accounts during planned absences such as maternity leaves. This is a high-impact, client-facing position where you'll manage day-to-day relationships, lead campaign planning, and ensure flawless execution across marketing initiatives. Key Responsibilities
* Partner with the account team to maintain strong client engagement and campaign momentum during coverage periods.
* Contribute to account planning and campaign strategy aligned with partner objectives if needed
* Build media plans, determine opportunity sizing, targeting, and budget allocation.
* Manage campaign setup, creative asset coordination, and performance tracking.
* Collaborate with cross-functional teams including measurement, operations, and creative.
* Analyze campaign performance, surface optimization, and upsell opportunities.
* Help the account team maintain accurate pipeline updates in SFDC and assist with campaign kickoff preparation.
* Contribute creative insights and support the identification of key campaign moments to enhance storytelling and impact. (e.g., Canva, PowerPoint)
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What We're Looking For:
* Ideally 2 years of proven experience in account management, client solutions, or digital marketing roles.
* Strong understanding of paid campaign strategy, performance metrics, CPA, CPC, CPM and ROAS.
* Excellent collaboration, organizational and client communication skills.
* Ability to quickly ramp up and adapt to different account needs.
* A proactive, can-do attitude and willingness to support.
* Comfortable working with data and reporting tools to generate insights. (Excel, dashboards, etc.).
* Product Knowledge
Why This Role Matters
* This role is part of a strategic initiative to ensure business continuity and maintain high standards of client service during temporary team transitions. You'll play a key role in protecting account health, driving performance, and ensuring that no opportunity is missed.
* You'll be joining a collaborative team that works just two days a week in the office — we value flexibility, trust, and great vibes as much as we value results.