About the Role
Product Owner at Liberty IT – a tech division of Liberty Mutual Insurance, based in Galway, County Galway.
We won’t stand over your shoulder. We won’t get in your way. We certainly won’t hold you back. You’ll bring the expertise. We’ll provide the platform to succeed.
Ready? It’s time to do your thing.
Required Experience & Skills
* Minimum of 5 years facilitating the delivery of high‑value technical and/or digital solutions using a product mindset.
* At least three years of senior experience managing customer relationships with a proven track record of successful solution delivery.
* Experience demonstrating the value of the solutions or products you deliver to stakeholders at all levels.
* Experience being embedded in a software development team, owning a product journey map and influencing the adoption of a product mindset.
* Knowledge and application of multiple requirement elicitation techniques and tools.
* Deep knowledge and experience in all aspects of the product lifecycle.
Desirable Experience & Skills
* Industry‑recognised product‑related certifications or qualifications.
* Experience using tools such as PowerBI or Tableau.
Responsibilities
* Deliver business value to our customers through successful product delivery in line with the business unit strategic vision and objectives.
* Work with multiple stakeholders, influence and contribute to the development and evolution of the product roadmap that the team will be responsible for delivering.
* Have a comprehensive understanding of the business unit strategic vision and champion it both within the unit and with prospective customers.
* Collaborate with customers to discover their business problems and identify product solutions to meet these needs.
* Continuously develop and nurture strong working partnerships with business stakeholders and encourage the agile team and Delivery Lead to become closer to the Customer / Stakeholders. This will be built upon the agile principles of openness, transparency and communication.
* Take the business unit strategic vision into consideration and, in collaboration with the product team, implement usability and feedback metrics to validate the successful delivery of business value to the Customer. Monitor, evaluate, communicate and adjust the metrics as required.
* Maintain a user story backlog to enable the delivery team to create MVP solutions to add customer value incrementally and quickly. Communicate and detail user stories through backlog refinement sessions with Development team.
* Collaborate with the team on the design and technical approach to the delivery of a prioritized backlog.
* Support the team to remove roadblocks that prevent team delivery of business value.
* Validate the product solution through exploratory testing on user stories and post‑implementation validation via user feedback. Demonstrate through validation how the value and vision of the solution are met.
* Coach, mentor and provide feedback to the team.
* Lead and support the team in implementing continuous improvement opportunities across all aspects of the product through embracing lessons learned sessions and an agile mindset.
* Continuously develop your skills and knowledge.
* Share knowledge and expertise across your department, the wider organization or beyond through networks, events and communities of practice.
Benefits
* Health insurance (including access to a digital doctor), life assurance and income protection.
* Employee discount schemes, annual bonuses and a competitive pension.
* Flexible working and a real work‑life balance. Specifically, we have adopted a hybrid remote and in‑office working culture, providing ultimate flexibility in your work environment.
* Growth opportunities, continuous learning, promotion opportunities and our generous recognition programme.
About Liberty IT
Liberty IT is the tech wing of Liberty Mutual Insurance. Bringing peace of mind to all aspects of customer’s lives, every day.
We’re an ideas company. Always. We thrive on engineering excellence and surpass with technical mastery. We build beautifully architected cloud solutions and reliably run high‑stability systems. We work alongside the best in the business and learn from the finest minds.
* Great Place to Work in UK & Ireland 2025
* Best Workplaces for Women (UK) 2025
* Centre of Excellence in Wellbeing
Fair Employment and Equal Opportunities
Liberty IT is an equal opportunity employer, committed to inclusion and diversity.
If you have a disability, accommodations are available on request when taking part in all aspects of the recruitment, assessment, and selection process.
Now, it’s over to you. If you’re ready to fly in your career, apply now.
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