Lead Reception Manager
Are you a passionate hospitality professional seeking a leadership role in a 4-star hotel environment? We have an exciting opportunity for an experienced Reception Manager to join our team.
As a key member of the front office operations, you will oversee the daily activities of the reception desk, ensuring seamless guest experiences and exceptional service standards. Your leadership skills and expertise will be crucial in motivating and guiding the front desk team to deliver outstanding results.
Key responsibilities include:
* Managing reservations and revenue maximization through up-selling
* Ensuring smooth shift operations and adherence to company standards
* Leading by example and promoting a customer-first mindset among team members
We are looking for a natural leader with strong communication, organizational, and problem-solving skills. Proficiency in front office systems and booking platforms is highly desirable. If you are a dedicated and ambitious hospitality professional eager to take on a challenging leadership role, we encourage you to apply.
Requirements:
* Previous experience in a supervisory or management role within a hotel environment
* Strong leadership and communication skills
* Proficiency in front office systems and booking platforms (training provided if needed)
Benefits:
* Competitive salary
* Supportive and inclusive team environment
* Opportunities for career progression and training