At Gourmet Food Parlour, an exciting opportunity awaits an industrious, passionate, and ambitious Senior Supervisor to become a valued member of our Salthill, Galway team.The ideal candidate should excel in interpersonal communication, team management, and crafting exceptional customer experiences. We seek someone eager to embrace each workday with enthusiasm, poised to nurture the team, contribute to brand growth, and tackle challenges head-on.Responsibilities and Duties Encompass:Coordinating daily restaurant operations.Overseeing day-to-day financial aspects of the restaurant.Ensuring the surpassing of customer expectations.Managing stock levels effectively.Coordinating employee schedules.Ensuring compliance with regulations.Monitoring adherence to HACCP and cleaning standards.Supervising and nurturing team members.Actively promoting the restaurant brand.Maintaining regular liaisons with the operations team.Coordinating closely with our reservations department.Facilitating seamless reservations/events for our key clients.Key Competencies Include:A passion for motivating teams and developing individual staff.Demonstrated leadership skills.Goal-oriented, with a keen focus on achieving core objectives.A customer-centric approach to management.Collaboration with the management team to oversee store operations.Ability to manage multiple tasks and situations simultaneously.Profound knowledge of customer service principles.Proficiency in Microsoft Office.A knack for creative problem-solving.Concise and articulate communication.Willingness and aptitude for learning and adapting to our company's standards and procedures.Regular communication with the General Manager to ensure seamless shift operations.Experience & Skills Required:A minimum of 2 years' experience at the supervisor level.Strong communication and interpersonal skills.Familiarity with the food service industry.Computer literacy and a willingness to learn new systems and software.Why You Should Join Our Team:A flexible work environment.Competitive remuneration.Complimentary coffeeEmployee assist program (EAP)DedicatedTraining PlatformStaff discounts.A truly supportive team (if we do say so ourselves).