Mental Health Recovery Support Worker
Shine Mental Health Recovery Support Worker role covering Dublin North City and County.
Job title: Mental Health Recovery Support Worker
Reporting to: Regional Mental Health Team Leader
Salary: €36,320 per annum
Roles: Full-time, permanent role
Location: This position will cover Dublin North City and County.
Purpose of role:
1. To manage a caseload of individuals and peer support groups
2. Implement and practice the Shine Recovery and Engagement Model to empower people to manage their mental health recovery effectively.
3. The Mental Health Recovery Support Worker will work in the community with people who experience ongoing mental health difficulties and with people who are family/supporters.
4. To promote and deliver the aims and objectives of Shine in accordance with strategic and operational plans.
5. To foster the Shine ethos and values.
Duties and responsibilities:
Key working with people who experience ongoing mental health difficulties and with people who are family/supporters.
6. Assist people who use our services in developing and/or implementing a recovery plan that identifies areas of support and goal development, ensuring goals are attainable and time-specific, and that the individual plays an integral role in the decision-making process.
7. Build trusting and non-judgemental relationships with users of the service.
8. Using a person-centred approach to key working
9. Support people on their journey of recovery using a range of approaches, including family recovery support.
10. Record progress and impact, and outcomes of the service.
11. Signpost, outreach and advocate in partnership with service users in their community.
12. Assist people who use our services to develop social support networks in their community.
13. Work as part of a system that enables immediate response to our phone line, brief information and support queries.
Community Engagement:
14. Promote the work of Shine through the provision of information talks, presentations and awareness events in the community.
15. Build relationships with statutory and community partners.
16. Collaborate with statutory and other voluntary/community sector partners on projects and initiatives focused on mental health and recovery.
Training/ Facilitation:
17. Facilitation and delivery of Shine groups
18. Support and deliver Shine education courses.
19. Provide support to facilitators of Shine groups and education courses.
Other duties:
20. Develop and participate in specific Shine projects.
21. Maintain up-to-date records of all work using a CRM
22. Participate in the development, evaluation, and implementation of services.
23. Work cooperatively as a member of the Shine team.
24. Participate in team meetings and case reviews
25. Any other duties as required by Shine
Person specification:
26. Previous experience in community and/or recovery work using a person-centred approach.
27. Excellent communication, time management, and organisational skills.
28. Ability to maintain professional standards concerning people who use our services.
29. An empathetic and non-judgemental approach to working with people.
30. Flexibility in approach to work.
31. Knowledge and understanding of mental health and recovery services in Ireland.
32. Ability to work within a team and follow direction, as well as the ability to work alone and on your own initiative.
33. Proficient in IT use, such as CRM, Microsoft Outlook, and Excel
Qualifications and requirements:
34. A recognised Level 7 or above third-level qualification in a relevant health and social care discipline or equivalent work experience.
35. At least 2 years post-qualification experience working in a relevant field.
36. Previous experience of facilitating and delivering training/education programmes to groups.
37. Previous experience of supporting individuals in a 1-1 capacity in person & remotely.
Shine benefits include:
38. Support and supervision provided by your line manager on a regular basis.
39. Training and ongoing professional development.
40. Flexible working hours.
41. Access to Employee Assistance Programme.
42. 24 days annual leave per annum plus one wellbeing day per annum.
43. Access to Shine pension scheme with contribution from employer.
44. Death in service benefit.
45. Paid maternity and paternity leave.