Are you ready for a new challenge where you can demonstrate your leadership skills in a vibrant, newly refurbished cinema? As a General Manager, youll oversee all aspects of daily operations, ensure outstanding visitor service, streamline efficiencies, drive profitability, and support the achievement of company goals. The Person: A strong leader looking for a challenge. Able to manage and motivate a team to provide a professional, high-quality, and successful cinema experience to all. Drive for Results Understanding and ability to drive key performance indicators, maintain high standards and motivate employees to achieve set targets. Not willing to accept poor or average performance. Setting the tone. Communicating to all staff a passion and commitment to achieve Communication Providing an open and inviting working environment that encourages engagement. Share appropriate information and knowledge to allow others to succeed. Ability to communicate clearly and confidently. Managing Team Performance & Development Ensuring employees have the required training and skill set to complete their roles. Facilitating a Review, Coaching & Feedback approach to ensure employees know how they are performing. Always looking ahead Succession Planning Leading by example, partaking in daily tasks, and overseeing correct company procedures are always adhered to. The Role: Ensure excellent customer service standards are always adhered to. Assist with the implementation and drive promotions within the cinema. Implement company policies & procedures as well as all legal requirements, such as IFCO Certifications, whilst maintaining a positive customer experience. Oversee recruiting, training, and developing new employees. Perform daily, opening, and closing operational and administrative duties. Effective budgeting and stock control. Always looking for new ways to minimize costs & waste. Projection scheduling with or at the direction of the line manager using tools provided to maximize audience numbers. Managing the site's social media platforms to company policy Professionalism in appearance. Adhering to the company's code of appearance Take ownership of the successful completion of personal training. Qualifications & Requirements: At least 3 years of experience in a management role preferrable. Aged 18 years or older. Graduates of business studies, management, travel/ tourism, or recreation/ leisure are preferred but not essential. This is a full-time, in-person role Proficient IT skills are also important Skills: Motivating Employees Delegation Customer Service Organisation Ability to Prioritize Benefits: Employee Assistance Program Wellness Program Cinema Passes Employee Discount Company Events Additional Paid Leave