Job Title:
Experienced Technician
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Job Purpose:
To diagnose, repair and service Ford and SEAT vehicles in accordance with manufacturer specifications, ensuring exceptional customer service.
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Key Responsibilities:
* Diagnose vehicle faults using diagnostic equipment and systematic approach
* Meet with customers to identify and clearly understand problems as required
* Stay up-to-date with the latest technology on Ford and SEAT vehicle ranges and how to diagnose and repair faults
* Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification
* Ensure all work is carried out observing safe working practices of self and others
* Liaise with colleagues and supervisors in situations that are outside work specifications
* Check the quality of work through the use of diagnostic equipment and road-testing vehicles after work has been carried out
* Liaise with Service Manager/Advisor
* Complete relevant service documentation (Job sheets, PDIs, service reports) in line with HSO, warranty and Brand requirements
* Maintain workshop housekeeping standards at all times, including the use of special and personal tools
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Requirements:
* Hold relevant certification
* Familiarity with Ford and SEAT brands
* Competence in the use of diagnostic equipment
* Ability to complete work in a timely manner with strong attention to detail
* Ability to work as part of a team
* Good communication skills
* Computer literacy, familiarity with Kerridge/CDK preferred
* Hold a full driving licence with zero penalty points
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Benefits:
* Excellent reward and benefits package
* Competitive salary
* Bonus scheme
* Employee Assistance Programme
* Industry-leading training and progression plans
* Bike-to-Work Scheme
* 21 days Annual Leave
* Savings scheme
* Free Parking