Quality Management Professional As a key member of our team, you will lead and maintain the Quality Management System for laboratories providing microbiology and chemistry testing services.
Maintain compliance with ISO 17025, ISO 9001, INAB regulations.
Act as primary quality liaison for clients, regulators accreditation bodies.
The successful candidate will work closely with senior management to ensure high standards of quality are consistently achieved across all laboratory activities.
Key Responsibilities include leading internal audits; managing audit programmes; monitoring QMS performance including turnaround time client satisfaction metrics service delivery KPIs etc..
Manage quality-related client inquiries complaints follow-ups drive operational efficiencies continuous improvement effective change management site leadership training competency assessment performance development contribute actively strategic decision-making commercial outcomes within compliant high-quality food or environmental testing laboratories preferred proven capability qms maintenance investigations highly organised ability priorities analytical decisive problem-solver sound judgement clear confident communicator interpersonal relationship-building skills demonstrates professionalism integrity discretion qualifications bachelor degree related scientific discipline masters minimum years years leader role key attributes: strong knowledge iso regulations experienced team responsibilities proactive solution-driven approach open communication foster collaborative environment promote cross-functional relationships excellent written verbal presentation collaboration micro-biology biology qualification master s degree not required but advantageous.