Job Overview
The primary function of this role is to deliver sales of Personal Lines, Agri and Commercial Business.
This role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while enhancing the local brand.
Key Responsibilities:
* Being proactive in achieving individual sales targets including prospecting, up selling and cross selling of Personal Lines/Commercial/Agri business.
* Dealing with customer queries and referring unresolved/technical queries to the relevant personnel.
* Ensuring all systems and procedures as laid down by the company are complied with.
* Accruing and maintaining comprehensive up-to-date knowledge and information of the company's commercial product range and compliance requirements and completing relevant industry qualifications and CPD hours as appropriate.
* Working flexibly within the Sales Office and participating in various office tasks which may include going to the Mart.
* Providing relief to other Sales Offices in the region, as required.
* Developing mutually beneficial working relationships and working closely with the local financial advisor, to continuously enhance the overall group service delivery to customers.
* Participating in account management initiatives for Commercial and Agri business.
* Part taking in on-going renewal follow ups/revisions; identifying sales opportunities, cover/rate improvements, as appropriate.
* Assisting customers at the initial notification of claims stage, in line with company procedures.
* Taking responsibility for individual outstanding debit/premium collections.
* Administration of Personal Lines/Commercial/Agri business as required.
* Carrying out such duties as management may require from time to time.
Required Skills and Qualifications:
* Leaving Certificate or equivalent and/or a relevant third level qualification.
* Proficient in Microsoft Office Suite.
* Previous insurance/financial services experience would be advantageous.
* Sales/customer service experience.
* Proactive / energetic approach / positive outlook.
* Customer focused.
* Excellent communication and organisational skills.
Benefits:
* Bonus.
* Health Plan.
* Paid Holidays.
* Pension.