Job Title: Estate Management Professional
We are seeking an experienced and proactive facilities manager to oversee the operation, maintenance, and management of a large complex. The successful candidate will be responsible for ensuring the complex is well-maintained, safe, and efficiently run.
Main Responsibilities:
* Oversee day-to-day operations and maintenance of the entire complex, including residential, commercial, and public spaces.
* Ensure all facilities are compliant with health, safety, and legal regulations.
* Develop and implement preventive maintenance plans to avoid major repairs and downtime.
* Coordinate repairs, installations, and upgrades for all areas of the complex.
* Manage and supervise external contractors for maintenance and janitorial services.
Building Maintenance:
* Ensure the proper functioning of all building systems.
* Conduct regular inspections of residential apartments, commercial units, and carparks to identify and address issues promptly with the relevant team members.
* Monitor the condition of the buildings exterior and interior to ensure they meet high standards of cleanliness and appearance.
Tenant And Resident Relations:
* Address and organize a plan to resolve any tenant complaints, maintenance requests, and general inquiries.
People Management:
* Assisting with the recruitment, onboarding, and training and supervision of personnel on the site.
* Develop work schedules, assign duties, monitor progress, and support and assist the team to ensure targets are met.
* Create a plan for good communication across the estate and help develop a team who take pride in the estate and develop it to its full potential.
Health & Safety:
* Ensure compliance with all health and safety regulations and standards across all areas of the complex.
* Conduct regular health and safety inspections and implement improvements as necessary.
* Coordinate emergency procedures and ensure all safety equipment is operational and accessible.
* Manage, document, and report on all accidents and incidents.
Carpark Management:
* Oversee the efficient operation of carparks, ensuring a professional working relationship with carpark operators.
* Implement policies to maximize space utilization and cleaning.
* Address any issues or complaints related to the carpark facilities.
Reporting & Documentation:
* Maintain accurate records of all maintenance activities, inspections, and repairs.
Key Skills & Qualifications:
* A qualified facilities manager.
* Minimum of 3 years of experience in facilities management, ideally within a mixed-use environment.
* Strong knowledge of building systems, maintenance practices, and health and safety regulations.
* Excellent communication and interpersonal skills, with the ability to manage relationships with tenants, contractors, and the general public.
* Proven leadership, coordinating, and organizational skills, with the ability to prioritize and manage multiple tasks.
* Ability to work under pressure and respond quickly to emergencies or urgent situations.
* Experience with budget management and cost control.
* Strong problem-solving skills and attention to detail.
* Sustainability initiatives and energy management knowledge is a plus.
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