Overview
Next year, Annesley Williams will proudly celebrate 80 years in business. Longevity like that only comes from delivering excellence, in customer service, in our team, and in the vehicles we represent. To continue that legacy and support the future of mobility, we're looking for a Qualified Mercedes-Benz Technician to join our After Sales team.
The Role:
This is a hands-on, full-time role servicing and maintaining Mercedes-Benz passenger vehicles, including electric models. You will play a key part in ensuring our customers receive the highest standard of technical care and support.
Key Responsibilities:
* Diagnose and repair faults across various Mercedes-Benz car models, using the latest tools and diagnostic equipment.
* Carry out routine vehicle inspections, including producing vehicle health checks and video updates to inform customers about the condition of their vehicle and any repair recommendations.
* Use the company's dealer management system (DMS) to accurately log job details, time spent and completed tasks in line with workshop processes.
* Plan and manage daily workload in coordination with the service advisors and workshop controller.
* Maintain clear communication with the Service and Parts departments to ensure smooth job flow.
* When required, explain vehicle issues and repair options directly to customers in a clear and professional manner.
What We're Looking For:
* Qualified motor technician experienced in servicing Mercedes-Benz vehicles.
* Experience in using Zentry and Star diagnostic systems advantageous.
* Excellent attention to detail and pride in high-quality work.
* A team player with a flexible, positive attitude.
* Full, clean driving licence essential.
What we Offer:
* Attractive salary commensurate with experience and qualifications.
* Full industry, brand and in-house training.
* No weekend work: Mon – Fri schedule.
* Pension, Life Assurance, & Bike-To-Work schemes.
* Branded Uniform & PPE.
* Staff discount on car servicing and parts.
* Supportive, long-established team with a passion for excellence.
If you feel you have what it takes to join our successful after sales team, then get in touch and take the first step to a successful career at Annesley Williams Ltd.
Job Type: Full-time
Benefits:
* Bike to work scheme
* Company pension
* Employee discount
* On-site parking
Application question(s):
* Do you have a full clean driver's licence?
* Are you an experienced qualified motor technician?
Work Location: In person