Loans Officer
The Lough Credit Union, Bandon Road, Cork is inviting applications for the position of Loans Officer on a 12 month Fixed Term Contract.
The Lough Credit Union is a community-focused financial cooperative committed to supporting the financial wellbeing of our members.
We pride ourselves on providing ethical, member-first financial services with a strong local presence.
As our loans offering continues to grow, we are seeking a motivated and service-driven Loans Officer to join our Lending Team.
Key Responsibilities
Develop the lending function, ensuring continued first-class service to members in compliance with the Credit Union's Credit Policy and Procedure Notes.
Assess members' applications for loans in adherence with the Credit Union's lending policy and procedures and in accordance with responsible lending practices.
Contribute to the smooth operation of the credit union by undertaking related administrative and organisational tasks.
Prepare reports for the credit committee and the board.
Meet with the credit committee on a regular basis.
Assist in growing the CU's lending levels in a manner consistent with the credit union's strategic and risk management objectives.
Contribute to the ongoing development of appropriate credit policies, systems, procedures and practices.
Ensure the continued overall quality of the loan portfolio, including assessing its risk profile and driving improvements by way of mitigating strategies at operational level.
Perform any other additional duties that may be required.
The successful candidate should:
Have a minimum of 1 year financial service experience.
Mortgage experience desired but not essential.
Hold a professional relevant qualification to the role such as a QFA or APA in loans.
Be good at dealing with people as this will also be a face-to-face role in meeting people and discussing their financial needs in relation to loans.
Be familiar with the ethos and practices of the credit union movement.
Have some experience of compliance standards of the credit union sector would be beneficial.
Have excellent written and verbal communication skills.
Demonstrate strong I.T. and interpersonal skills.
Be capable of reviewing processes and procedures and designing improvements to them.
Be flexible, adaptable and a team player, ready to join a highly efficient team that prides itself on consistently delivering the highest standards of service to our members.
Main Performance Measures
Excellent feedback about quality of service from members and team.
Accuracy of work, attention to detail, getting things right.
Turnaround time.
Achievement of team and individual targets such as loan and membership growth.
Quality of loan assessment.
Smoothness of workflow.
Consistency of implementation of credit union policies and procedures.
Quality of reports, advice and support provided to the team and Operations Manager.
Contribution to the development and improvement of service delivery for members.
Contribution to team performance through co-operation with colleagues at all levels.
The position is full time and permanent; a competitive remuneration package will apply.
Occasional work outside normal hours may be required from time to time.
Applications will be accepted by post or email.
Please send a completed CV together with a cover letter detailing how you meet the requirements of the job specification to: ******
Closing date for applications is
10 th April ****
The Lough Credit Union Ltd is an Equal Opportunities Employer.
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