Our client, a leader in property management, is looking to hire a Front Desk / Property Administrator on a permanent basis for their Sligo office.
Key Responsibilities
Front Desk & Customer Service
Meet and greet all visitors to the office in a professional, friendly, and welcoming manner.
Ensure every client interaction, whether in person, by telephone, email, or text, reflects the highest standards of customer service.
Handle incoming calls, property enquiries, viewing requests, valuation enquiries, and general office communications.
Act as the first point of contact for clients, purchasers, vendors, solicitors, and contractors.
Property Administration
Coordinate and schedule property viewings with purchasers, vendors, and occupiers.
Coordinate and schedule property appraisals with clients & sales agent.
Prepare and manage daily diaries for negotiators and valuers, ensuring all appointments, property details, keys, brochures, and supporting documentation are organised in advance.
Prepare sales listings, brochures, marketing materials, and property particulars.
Upload and maintain property listings across MyHome, PropertyCRM, company website, and other marketing platforms.
Prepare appraisal and valuation correspondence.
Issue text and email alerts for new listings and viewing reminders.
Sales Progression
Manage the administrative aspects of the sales process from Sale Agreed through to Closing.
Liaise regularly with vendors, purchasers, solicitors, mortgage brokers, and other stakeholders.
Monitor sales progress and maintain accurate records of all transactions.
Proactively follow up on outstanding matters to assist in progressing sales efficiently.
Office Administration
Arrange the installation, updating, and removal of For Sale, Sale Agreed, and Sold boards.
Maintain accurate filing systems and property records.
Ensure the front office, brochure displays, and window displays are maintained to a professional standard at all times.
Assist with general office administration and provide support to the wider team as required.
Essential Requirements
Strong administrative and organisational skills.
Previous experience in a busy office-based role.
Excellent attention to detail and accuracy.
Outstanding interpersonal and communication skills.
Professional telephone manner and presentation.
Ability to multitask and manage competing priorities effectively.
Strong IT skills including Microsoft Office.
Ability to work independently and as part of a team.
High level of discretion and commitment to client confidentiality.
Desirable Qualifications
Previous experience within an estate agency or property-related environment preferred.
Experience using CRM systems and property platforms.
Familiarity with MyHome, PropertyCRM, or similar systems.
Experience managing social media content for a business.
Understanding of the Irish residential property sales process.
Full, clean, driver's licence.
PSRA licence.
For more information and a confidential discussion on the role please contact Chris O Toole.
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